➡️ FAQ de Proxies Rayobyte

Este FAQ responde às perguntas mais comuns sobre todos os serviços de proxies da Rayobyte, incluindo Proxies Estáticos, Proxies Rotativos, Proxies Residenciais e o Web Unblocker.

Para guias passo a passo de configuração, faturamento e solução de problemas, incluímos links para artigos dedicados da nossa Base de Conhecimento quando aplicável.

➡️ Quais serviços de proxy a Rayobyte oferece?

• Proxies Estáticos
  • ✔ Datacenter Dedicado (DC)
  • ✔ Datacenter Semi-Dedicado
  • ✔ ISP Estático
  • ✔ Semi-ISP
  • ✔ Proxies Rotativos Baseados em Porta (túnel estático legado)
• Proxies Rotativos
  • ✔ Datacenter Rotativo (DC)
  • ✔ ISP Rotativo
  • ✔ Residencial Rotativo
• Web Unblocker
  • ✔ Solução totalmente gerenciada de proxy rotativo

➡️ Guia rápido: tipos de proxy e melhores casos de uso

• Dedicado / ISP / Semi-ISP (Estático) – fluxos baseados em conta, logins, sessões longas
• Semi-Dedicado – ferramentas de SEO, navegação, automação leve
• Rotativo Baseado em Porta (rotação legada com IPs de túnel estático) – scraping em alto volume
• DC Rotativo – scraping e crawling em grande escala
• ISP Rotativo – rotação com maior confiança para alvos sensíveis
• Residencial – scraping em larga escala com IPs residenciais reais
• Web Unblocker – sites mais difíceis de acessar com configuração mínima

➡️ Qual é a diferença entre proxies estáticos e rotativos?

✔ Proxies Estáticos

• ✔ O endereço IP permanece o mesmo
• ✔ Melhor para sessões, logins e gerenciamento de contas
• ✔ Inclui proxies Dedicados, Semi-Dedicados, ISP, Semi-ISP e Rotativos Baseados em Porta

✔ Proxies Rotativos

• ✔ O IP público muda automaticamente
• ✔ Rotação por requisição, sessão ou intervalo de tempo
• ✔ Melhor para scraping, crawling e automação

➡️ Como funciona a autorização?

• Proxies Estáticos
  • ✔ Autorização por IP
  • ✔ Autorização por usuário/senha
• Proxies Rotativos Baseados em Porta
  • ✔ Apenas autorização por IP
• Proxies Residenciais
  • ✔ Usuário/senha por padrão
  • ✔ Autorização por IP suportada
• DC Rotativo, ISP Rotativo, Web Unblocker
  • ✔ Apenas usuário/senha

Guia completo: Como autorizo meus proxies?

➡️ Seus proxies suportam SOCKS?

• ✔ Proxies Dedicados, Semi-Dedicados, ISP e Semi-ISP suportam SOCKS
• ✔ SOCKS é suportado apenas em proxies estáticos
• ✔ Proxies rotativos, residenciais e Web Unblocker não suportam SOCKS

✔ Como uso o protocolo SOCKS?

• ✔ SOCKS via autorização por IP usa a porta 1080
• ✔ SOCKS via usuário/senha usa a porta 1081

Guia detalhado: Como uso o protocolo SOCKS?

➡️ Como funcionam as localizações?

✔ Proxies Estáticos

• ✔ Localizações por país e cidade
• ✔ Selecionadas no painel
• ✔ Disponibilidade depende do inventário

✔ Proxies Residenciais

• ✔ Alocação baseada em pool
• ✔ Segmentação por país, região e cidade
• ✔ Disponibilidade depende do inventário

✔ Serviços Rotativos e Avançados

• ✔ Alocação baseada em pool
• ✔ Sem segmentação por cidade
• ✔ DC Rotativo e ISP Rotativo suportam segmentação apenas para os EUA
• ✔ Roteamento padrão utiliza pools globais

➡️ Por que meu proxy não mostra a localização correta?

Bancos de dados de geolocalização são mantidos por terceiros e podem não ser atualizados em tempo real. Embora a Rayobyte atribua proxies ao país ou cidade corretos, alguns sites de consulta podem exibir dados desatualizados.

Se a precisão da localização for essencial, recomendamos verificar múltiplos provedores (ex.: MaxMind, IPinfo). Caso o proxy não seja adequado, proxies estáticos elegíveis podem ser substituídos.

➡️ Por que meus proxies não aparecem no painel ou estão em branco?

Isto se aplica a serviços de proxies estáticos. Eles podem aparecer em branco se:

• ✔ As localizações ainda não foram atribuídas
• ✔ O inventário ainda está sendo provisionado
• ✔ O painel não foi atualizado

Definir a localização como Mixed geralmente resolve. Se permanecer em branco após 30 minutos, contate o suporte.

➡️ Como substituo proxies?

Alguns proxies podem ser bloqueados devido a restrições do site-alvo. Serviços estáticos elegíveis incluem créditos de substituição por ciclo de faturamento.

• ✔ Substituições são gerenciadas no painel
• ✔ Cada substituição consome um crédito
• ✔ Créditos são renovados a cada ciclo

➡️ Como faço upgrade ou downgrade dos meus proxies?

Upgrades e downgrades podem ser realizados diretamente no painel.

• ✔ Upgrades entram em vigor imediatamente após o pagamento
• ✔ Downgrades aplicam-se ao final do ciclo
• ✔ Tamanhos mínimos de pacote se aplicam

➡️ Quais planos de assinatura estão disponíveis?

• Proxies Estáticos e Rotativos Baseados em Porta
  • ✔ Mensal
  • ✔ Trimestral
  • ✔ Semestral
  • ✔ Anual
• Residenciais e Outros Proxies Rotativos
  • ✔ Vendidos por uso de largura de banda
  • ✔ Sem quantidade fixa mensal

➡️ Vocês oferecem descontos?

• ✔ Descontos por volume
  • Quanto maior o pacote ou compra de banda, menor o custo unitário
  • Aplica-se a proxies estáticos e rotativos
• ✔ Descontos de longo prazo (Proxies Estáticos)
  • Descontos adicionais para ciclos trimestrais, semestrais e anuais

➡️ A Rayobyte oferece testes ou períodos de trial?

• Proxies Estáticos
  • ✔ Garantia de reembolso de 2 dias para proxies Datacenter
  • ✔ Trials limitados mediante solicitação
• Proxies Rotativos e Web Unblocker
  • ✔ Trials limitados disponíveis mediante solicitação

➡️ A Rayobyte processa reembolsos?

A Rayobyte não garante reembolsos por falta de uso ou insatisfação.

• ✔ Garantia de 2 dias aplica-se apenas a proxies Datacenter
• ✔ Solicitações devem ser feitas dentro do período
• ✔ Políticas regidas pelos Termos de Serviço e AUP

➡️ Como funcionam os cancelamentos?

Para proxies estáticos e rotativos baseados em porta, cancelamentos podem ser solicitados antecipadamente para evitar renovação automática.

Guia: Como cancelar meus proxies?

➡️ Quais métodos de pagamento vocês aceitam?

• ✔ Cartão de Crédito / Débito
• ✔ PayPal
• ✔ Google Pay
• ✔ Apple Pay

Nota: Google Pay e Apple Pay não estão disponíveis para proxies residenciais.

➡️ Vocês oferecem opções de revenda?

A Rayobyte oferece um programa de revenda para começar facilmente sem infraestrutura complexa ou custos altos.

Mais informações: Programa de Revenda Rayobyte

➡️ Precisa de ajuda?

Se você não tem certeza de qual serviço é ideal, ou precisa de suporte com configuração, faturamento ou solução de problemas, nossa equipe está pronta para ajudar.

• ✔ Email: support@rayobyte.com
• ✔ Enviar Ticket: https://rayobyte.com/contact-us/

Vamos ajudá-lo a escolher a melhor solução com base em desempenho, requisitos do alvo e escala.

This article explains how to log in to your Rayobyte account and manage your proxy services.

Rayobyte customers may have access to different dashboards depending on the proxy service they are using:

• Static Proxy Dashboard – Dedicated, ISP, Semi-Dedicated, Semi-ISP, Port-Based Rotating
• Rotating Proxy Dashboard – Residential, Rotating DC, Rotating ISP, Web Unblocker

➡️ Login Option 1: Rayobyte Billing & Client Portal

The Billing Portal is used for managing your account details, invoices, and subscriptions.

Login here: Client Portal Link

Inside the Billing Portal, you can:

• Manage your services 
• View, pay, or download invoices 
• Change your account password 
• Update billing information and address 

If you forgot your password, use the reset link here: Forgot Password?

➡️ Login Option 2: Static Proxy Dashboard

The Static Proxy Dashboard is where you manage all static proxy subscriptions, including:

• Dedicated & Semi-Dedicated Proxies
• Static ISP & Semi-ISP Proxies
• Port-Based Rotating Proxies

Login here: Static Proxy Dashboard Link

From the Static Proxy Dashboard, you can:

• Authorize your IP address or switch to Username/Password authentication
• Select proxy locations (or set to Mixed) 
• Replace proxies using replacement credits 
• Manage proxy settings and rotation options 
• Upgrade or downgrade a proxy subscription 
• Purchase a new static proxy package 

➡️ Login Option 3: Residential & Rotating Proxy Dashboard

Residential and other rotating proxy services are managed through a separate dashboard. This includes:

• Residential Proxies
• Rotating Datacenter Proxies
• Rotating ISP Proxies
• Web Unblocker

Login here: Rotating Proxy Dashboard Link

From the Rotating Proxy Dashboard, you can:

• Purchase additional bandwidth (“Buy More +”)
• View active bandwidth usage
• Generate proxy credentials (username/password)
• Manage Residential and other rotating proxy services

Note: Rotating proxy services are billed by bandwidth usage rather than a fixed proxy count.

➡️ Need Help Logging In?

If you are unsure which dashboard applies to your service or need help accessing your account, our support team is happy to assist.

• ✔ Email: support@rayobyte.com
• ✔ Submit a Ticket: https://rayobyte.com/contact-us/

Rayobyte’s Dedicated, Semi-Dedicated, ISP, and Semi-ISP proxies are all static proxy services.

Static proxies do not rotate automatically like Residential or Rotating proxies. Once assigned, your proxy IPs will remain the same for as long as your subscription stays active.

If you ever need new IPs due to blocks, performance issues, or workflow changes, Rayobyte provides both automatic and manual replacement options through the Static Proxy Dashboard.

➡️ Automatic Replacement Options (Dedicated & Semi-Dedicated Only)

Dedicated and Semi-Dedicated Datacenter proxies include optional settings that automatically replace your IPs under certain conditions.

These options can be managed in the Settings section.

• ✔ Automatic replacement when proxies go offline
• ✔ Automatic replacement every 30 days (optional)

By default, these settings are turned off so that your proxies remain static unless you enable replacement.

➡️ Manual Proxy Replacement

Customers can also manually replace proxies through the Replacement section of the Dashboard.

• ✔ Each replacement uses one replacement credit
• ✔ Replacement credits reset each billing cycle (eligible services only)
• ✔ Replacements are commonly used when a proxy becomes blocked by a target site

Full guide:  How do I replace proxies? 

➡️ Important Notes

• ✔ Static proxies remain assigned to your account unless replaced
• ✔ “Replacement” is different from pool-based rotating proxy services
• ✔ Automatic replacement is currently available for Dedicated and Semi-Dedicated proxies only

➡️ Other Useful Links

•  What are Dedicated Proxies? 
•  What are Semi-Dedicated Proxies? 

➡️ Need Help?

If you have questions about static proxy replacement options or need help managing your proxy list, our support team is happy to assist.

• ✔ Email:support@rayobyte.com
• ✔ Submit a Ticket:https://rayobyte.com/contact-us/

➡️ Rayobyte Proxy FAQ

This FAQ answers the most common questions across all Rayobyte proxy services, including Static Proxies, Rotating Proxies, Residential Proxies, and Web Unblocker.

For step-by-step setup, billing, and troubleshooting guides, we link to dedicated Knowledge Base articles where applicable.

➡️ What proxy services does Rayobyte offer?

• Static Proxies
  • ✔ Dedicated Datacenter (DC)
  • ✔ Semi-Dedicated Datacenter
  • ✔ Static ISP
  • ✔ Semi-ISP
  • ✔ Port-Based Rotating Proxies (legacy static tunnel)
• Rotating Proxies
  • ✔ Rotating Datacenter (DC)
  • ✔ Rotating ISP
  • ✔ Rotating Residential
• Web Unblocker
  • ✔ Fully managed rotating proxy solution

➡️ Quick guide: proxy types & best use cases

• Dedicated / ISP / Semi-ISP (Static) – account-based workflows, logins, long sessions
• Semi-Dedicated – SEO tools, browsing, light automation
• Port-Based Rotating (legacy rotation with static tunnel IPs) – high-volume scraping
• Rotating DC – high-volume scraping and crawling
• Rotating ISP – higher-trust rotation for sensitive targets
• Residential – large-scale scraping with real residential IPs
• Web Unblocker – hardest-to-access sites with minimal configuration

➡️ What is the difference between static and rotating proxies?

✔ Static Proxies

• ✔ IP address remains the same
• ✔ Best for sessions, logins, and account management
• ✔ Includes Dedicated, Semi-Dedicated, ISP, Semi-ISP, and Port-Based Rotating proxies

✔ Rotating Proxies

• ✔ Public IP changes automatically
• ✔ Rotation per request, session, or timed interval
• ✔ Best for scraping, crawling, and automation

➡️ How does authorization work?

• Static Proxies
  • ✔ IP authorization
  • ✔ Username/password authorization
• Port-Based Rotating Proxies
  • ✔ IP authorization only
• Residential Proxies
  • ✔ Username/password by default
  • ✔ IP authorization supported
• Rotating DC, Rotating ISP, Web Unblocker
  • ✔ Username/password only

Full guide: How do I authorize my proxies? 

➡️ Do your proxies support SOCKS?

• ✔ Dedicated, Semi-Dedicated, ISP, and Semi-ISP proxies support SOCKS
• ✔ SOCKS is supported on static proxies only
• ✔ Rotating proxies, Residential proxies, and Web Unblocker do not support SOCKS

✔ How do I use the SOCKS protocol?

• ✔ SOCKS via IP authorization uses port 1080
• ✔ SOCKS via username/password uses port 1081

Detailed guide: How do I use the SOCKS protocol? 

➡️ How do locations work?

✔ Static Proxies

• ✔ Country and City-level locations
• ✔ Locations selected in the dashboard
• ✔ Availability depends on inventory

✔ Residential Proxies

• ✔ Pool-based IP allocation
• ✔ Country, Region, and City-level targeting
• ✔ Availability depends on inventory

✔ Rotating & Advanced Proxy Services

• ✔ Pool-based IP allocation
• ✔ No City-level targeting
• ✔ Rotating DC and Rotating ISP support US-only country targeting
• ✔ Default routing uses global pools

➡️ Why is my proxy not showing the correct location?

IP geolocation databases are maintained by third parties and may not update in real time. While Rayobyte assigns proxies to the correct country or city, some lookup sites may show outdated or incorrect data.

If location accuracy is critical, we recommend checking multiple providers (e.g., MaxMind, IPinfo). If the proxy is unsuitable, eligible static proxies can be replaced.

Detailed guide: Why is my proxy not showing the proper location information?

➡️ Why are my proxies not showing in my dashboard or appearing blank?

This applies to static proxy services. Proxies may appear blank if:

• ✔ Locations are not yet assigned
• ✔ Inventory is still provisioning
• ✔ The dashboard has not refreshed

Setting locations to Mixed typically resolves this. If proxies remain blank after 30 minutes, contact support.

Detailed guide: Why are my proxies not showing in my dashboard or are blank?

➡️ How do I replace proxies?

Some proxies may become blocked due to target-site restrictions. Eligible static proxy services include replacement credits per billing cycle.

• ✔ Replacements are managed in the Proxy Dashboard
• ✔ Each replacement consumes one credit
• ✔ Credits reset each billing cycle

Detailed guide: How do I replace proxies?

➡️ How do I upgrade or downgrade my proxies?

Upgrades and downgrades can be performed directly from the Proxy Dashboard.

• ✔ Upgrades take effect immediately after payment
• ✔ Downgrades apply at the end of the billing cycle
• ✔ Minimum package sizes apply

Detailed guide: How do I upgrade/downgrade my proxies?

➡️ What subscription plans are available?

• Static Proxies & Port-Based Rotating Proxies
  • ✔ Monthly
  • ✔ Quarterly
  • ✔ Semi-Annual
  • ✔ Annual
• Residential & Other Rotating Proxies
  • ✔ Sold by bandwidth usage
  • ✔ No fixed monthly proxy count

Static proxy plans renew on the selected billing cycle unless canceled in advance. Bandwidth-based rotating services deduct usage until the purchased balance is consumed.

➡️ Do you offer discounts?

• ✔ Volume-based discounts
  • The larger the proxy package or bandwidth purchase, the lower the per-unit cost
  • Applies to both static and rotating proxy services
• ✔ Long-term billing discounts (Static Proxies)
  • Additional discounts are applied for:
  • Quarterly, Semi-Annual, and Annual billing cycles
  • Lower effective monthly cost compared to month-to-month plans

Discounts are applied automatically during checkout based on the selected plan size and billing duration.

➡️ Do you offer free trials or test periods?

• Static Proxies
  • ✔ 2-day money-back guarantee for Datacenter proxies
  • ✔ Limited trials available upon request
• Rotating Proxies & Web Unblocker
  • ✔ Limited trials available upon request for all rotating services

➡️ Does Rayobyte process refunds?

Rayobyte does not guarantee refunds for lack of usage or dissatisfaction.

• ✔ 2-day money-back guarantee applies to Datacenter proxies only
• ✔ Requests must be submitted within the guarantee period
• ✔ Refund policies are governed by our TOS and AUP

➡️ How do cancellations work?

For static proxies and port-based rotating proxies, cancellations can be requested ahead of time to prevent automatic renewal.

Detailed guide: How do I cancel my proxies? 

➡️ What payment methods do you accept?

• ✔ Credit / Debit Cards
• ✔ PayPal
• ✔ Google Pay
• ✔ Apple Pay

Note: Google Pay and Apple Pay are not available for Residential proxies.

➡️ Do you offer reseller options?

Rayobyte offers a reseller program designed to get you started without complex infrastructure or high upfront costs.

More information: Rayobyte Reseller Program 

➡️ Need Help?

If you’re unsure which proxy service fits your workflow, or need help with setup, billing, or troubleshooting, our support team is happy to assist.

• ✔ Email:support@rayobyte.com
• ✔ Submit a Ticket: https://rayobyte.com/contact-us/ 

We’ll help you choose the right solution based on performance, target requirements, and scale.

➡️ Rayobyte Proxy Locations

This article summarizes location availability across Rayobyte proxy services. Some products let you choose specific cities, while others provide country/state/city targeting that depends on pool availability. If you don’t see a location you need, contact our team—we can confirm availability or recommend the best product for your target.

➡️ Static Proxies (Fixed Locations)

Static proxies are assigned to you as fixed IPs. Location availability depends on inventory and what’s available in the Data Center & ISP Dashboard.

✔ Static Datacenter Proxies (Dedicated & Semi-Dedicated)

Below is the current Static Datacenter (DC) proxy location availability based on our latest website listings. 

• United States: Los Angeles, Chicago, San Francisco, Dallas, New York City, Secaucus, Denver, Atlanta, San Jose, Omaha, Des Moines, Salem, Seattle, Buffalo, Anchorage, Miami, Phoenix, Ashburn
• United Kingdom: London
• Argentina: Buenos Aires
• Australia: Sydney, Melbourne
• Belgium: Brussels
• Brazil: Sao Paulo
• Canada: Toronto
• China: Hong Kong
• Colombia: Bogota
• Egypt
• France: Paris, Marseille, Lyon
• Germany: Frankfurt, Berlin
• India: Mumbai
• Indonesia: Jakarta
• Italy: Rome
• Japan: Tokyo
• Mexico: Mexico City
• Netherlands: Amsterdam
• Pakistan: Islamabad
• Philippines: Manila
• Poland: Warsaw
• Seychelles: Victoria
• Singapore: Singapore
• South Africa
• South Korea: Seoul
• Spain: Madrid
• Taiwan: Taipei
• Thailand: Bangkok
• Vietnam: Hanoi

Tip: If your dashboard shows blank/undelivered proxies for a chosen location, try setting your location preference to Mixed so the system can assign from available inventory.

✔ Static ISP/Semi-ISP Proxies (Static Residential)

Static ISP proxy locations are currently listed on our product page as: USA, UK, Canada, Germany, France, and Italy. (Availability can vary by inventory.)

• ✔ USA
• ✔ United Kingdom
• ✔ Canada
• ✔ Germany
• ✔ France
• ✔ Italy

➡️ Rotating & Advanced Proxy Services (Pool-Based Locations)

Rayobyte’s rotating and advanced proxy services use pool-based IP allocation rather than fixed, city-level locations. This allows for higher availability, stronger rotation, and better scalability.

• ✔ Rotating Datacenter (DC) Proxies
• ✔ Rotating ISP Proxies
• ✔ Rotating Residential Proxies
• ✔ Web Unblocker

✔ Country-Level Geolocation Support

• ✔ Rotating Datacenter (DC) and Rotating ISP proxies support country-level geolocation for the United States only
• ✔ City-level or state-level targeting is not available

When United States geolocation is selected, traffic will route through Rayobyte’s US-based rotating IP pools.

If no geolocation is selected, requests will automatically route through the global rotating pool, which may include IPs from multiple countries depending on availability.

✔ Residential Proxies & Web Unblocker

• ✔ Residential Proxies support broad country-level targeting across a global IP pool
• ✔ Web Unblocker automatically selects optimal locations and IPs based on target site behavior
• ✔ Location selection for these services is managed dynamically and may vary per request

Because these services are designed for large-scale rotation and anti-detection, location availability may change over time and cannot be guaranteed at a city level.

Tip: If your use case requires precise city targeting, we recommend using Static Datacenter or Static ISP proxies instead.

➡️ Need Help?

If you need a specific country, city, or region and don’t see it listed—or you’re not sure which product matches your geo needs—contact us and we’ll help.

• ✔ Email: support@rayobyte.com
• ✔ Sales (geo requests & large orders): sales@rayobyte.com
• ✔ Submit a Ticket:  https://rayobyte.com/contact-us/ 

➡️ ISP Proxy ASNs & IP Reputation Explained

Rayobyte’s ISP (Static Residential) Proxies are designed to provide high-trust, residential-class IPs sourced from a wide range of real Internet Service Providers.

To maintain quality and availability, we source ISP proxies from multiple providers—both large and small—across the United States. This diversity allows us to deliver cleaner IPs, reduce saturation, and improve long-term reliability.

➡️ Do ISP Proxy ASNs Matter?

A common concern we hear is:

 “I didn’t receive IPs from a specific ISP, so these proxies won’t work for me.” 

In practice, the ASN or brand name of the ISP is far less important than how the IP is classified and trusted by websites.

Rayobyte ISP proxies are tested to ensure they are consistently recognized as ISP/residential IPs, not datacenter or hosting infrastructure.

➡️ How Websites Identify ISP Proxies

Websites rely on third-party IP intelligence databases, not the ISP’s brand name, to determine how an IP should be treated.

The key field these databases evaluate is the “Usage Type”.

• ✔ ISP Proxies: Listed as Fixed ISP / Residential
• ✖ Datacenter IPs: Listed as Datacenter / Hosting

Rayobyte ensures our ISP proxies are correctly categorized across major IP databases.

➡️ Real Examples from IP Databases

Below are public examples from IP2Location, a widely used IP intelligence provider:

• ✔ ISP Proxy:  https://www.ip2location.com/demo/161.77.96.3 
• ✔ ISP Proxy:  https://www.ip2location.com/demo/65.215.17.0 
• ✔ ISP Proxy:  https://www.ip2location.com/demo/50.231.88.0 
• ✖ Datacenter IP (for comparison):  https://www.ip2location.com/demo/104.244.100.0 

As shown above, Rayobyte ISP proxies are consistently identified as ISP/residential usage types, regardless of the provider’s size or name.

➡️ What This Means for Your Use Case

• ✔ Websites see the IP as residential, not datacenter
• ✔ Higher trust and lower block rates compared to DC proxies
• ✔ ASN diversity helps avoid overused or saturated IP ranges

If a specific website enforces ASN-based rules beyond standard IP classification, behavior may vary—but this is controlled by the target site, not the proxy provider.

➡️ Need Help?

If you have questions about ISP proxy sourcing, ASN behavior, or whether ISP proxies are the right fit for your use case, our team is here to help.

• ✔ Email: support@rayobyte.com
• ✔ Submit a Ticket:  https://rayobyte.com/contact-us/ 

We’ll help you evaluate trust requirements, target sites, and the best proxy strategy.

➡️ Email Ports & SMTP Traffic Policy

To protect our network and comply with industry regulations, email-related ports are blocked across all Rayobyte proxy services.

This includes (but is not limited to):

• ✖ Port 25 (SMTP)
• ✖ Port 465 (SMTPS)
• ✖ Port 587 (SMTP submission)

These restrictions are in place to prevent proxies from being misused for spam, phishing, or unauthorized email delivery, which can result in blacklisting and service disruption.

➡️ Can I Access Email Using Rayobyte Proxies?

Yes — but with limitations.

• ✔ You can access web-based email platforms such as Gmail, Yahoo Mail, and Outlook Web through a browser
• ✖ You cannot use Rayobyte proxies with desktop or mobile email clients (e.g., Outlook, Thunderbird, Apple Mail)
• ✖ Sending or receiving email via SMTP is not supported

In short, Rayobyte proxies support webmail browsing, but not email transmission.

➡️ Microsoft Services & Outlook Access

Some Microsoft services apply additional restrictions to traffic originating from proxy networks.

Due to repeated abuse reports tied to proxy usage against Microsoft-owned services (particularly Outlook and related endpoints), access limitations may apply when using Rayobyte proxies.

➡️ Why These Restrictions Exist

• ✔ Prevents large-scale spam abuse
• ✔ Protects IP reputation and network stability
• ✔ Ensures compliance with our Terms of Service and Acceptable Use Policy

Allowing SMTP traffic through proxies would place the entire network at risk of blacklisting, which would negatively impact all customers.

➡️ Need Help?

If you’re unsure whether your workflow requires email-based traffic or need help selecting the right proxy type for your use case, our support team is happy to assist.

• ✔ Email: support@rayobyte.com
• ✔ Submit a Ticket:  https://rayobyte.com/contact-us/ 

We’ll help clarify limitations and recommend appropriate alternatives.

Rayobyte proxies can be utilized for specific social media workflows; however, results vary significantly depending on the platform, usage pattern, and proxy type.

Social media platforms enforce strict anti-abuse and fraud detection systems. Because of this, proxy selection and usage behavior are critical.

➡️ Recommended Proxy Types for Social Media Use

✔ Static Proxies (Dedicated, Semi-Dedicated, ISP, Semi-ISP)

Static proxies provide a consistent IP address and are generally the most suitable option for limited, account-based social media use.

• ✔ Persistent IP identity
• ✔ Lower risk of immediate IP conflicts
• ✔ Better suited for login-based platforms

For best results, we recommend using one proxy per account and maintaining consistent usage patterns.

✖ Rotating & Residential Proxies

Rotating proxies (Residential, Rotating DC, Rotating ISP, and Port-Based Rotating Proxies) are not recommended for long-term or persistent social media account management.

• ✖ IPs rotate frequently
• ✖ Shared IP pools
• ✖ Higher likelihood of triggering platform security systems

These services are better suited for tasks such as scraping, data collection, and non-account-based automation.

➡️ Important Considerations

• ✔ Social media platforms change detection rules frequently
• ✔ Proxy success is influenced by behavior, not just IP type
• ✔ Even static proxies cannot guarantee account safety

Rayobyte does not guarantee compatibility with any specific social media platform, as enforcement policies are controlled entirely by those services.

➡️ Need Help?

If you’re unsure whether your use case is appropriate for social media platforms, or need help choosing the right proxy type, our team is happy to assist.

• ✔ Email: support@rayobyte.com
• ✔ Submit a Ticket:  https://rayobyte.com/contact-us/ 

We’ll help you evaluate your workflow and recommend the safest available option.

➡️ SOCKS Protocol Support & Limitations

Rayobyte supports the SOCKS protocol on select static proxy services. SOCKS is commonly used for applications that require flexible traffic handling beyond standard HTTP/HTTPS requests.

➡️ Proxy Services That Support SOCKS

The following Rayobyte proxy services support SOCKS connectivity:

• ✔ Dedicated Datacenter (DC) Proxies
• ✔ Semi-Dedicated Proxies
• ✔ ISP (Static Residential) Proxies
• ✔ Semi-ISP Proxies

These proxy types allow SOCKS connections using the appropriate port, depending on your selected authorization method.

➡️ Important Limitations

While SOCKS is supported on the proxy types listed above, please note the following:

• ✔ Inbound UDP traffic is not supported
• ✔ SOCKS connections are limited to TCP-based traffic

As a result, applications that rely on real-time UDP traffic—such as video streaming, voice calls, gaming, or live media broadcasting—may not function as expected with our SOCKS-enabled proxies.

➡️ Services That Do Not Support SOCKS

The following Rayobyte proxy services currently do not support the SOCKS protocol:

• ✖ Rotating Datacenter (DC) Proxies
• ✖ Rotating ISP Proxies
• ✖ Residential Proxies
• ✖ Web Unblocker

These services are designed for HTTP/HTTPS traffic and managed rotation workflows.

➡️ Need Help?

If you’re unsure whether SOCKS is required for your application or need help selecting the correct proxy type and configuration, our support team is happy to assist.

• ✔ Email: support@rayobyte.com
• ✔ Submit a Ticket:  https://rayobyte.com/contact-us/ 

We’ll help ensure you’re using the right proxy solution for your specific use case.

➡️ Do You Need HTTPS Proxies?

Short answer: In most cases, no.

Rayobyte proxies labeled as HTTP can be used to access both HTTP and HTTPS websites without issue. This is expected behavior and works reliably across modern browsers and applications.

➡️ What Is a Proxy?

A proxy acts as an intermediary between your device and a website. Instead of connecting directly, your request is sent through a proxy IP—masking your original IP address from the destination server.

Proxies are commonly used for:

• ✔ Web scraping and data collection
• ✔ Automation and testing
• ✔ Account management
• ✔ Privacy and IP masking

➡️ HTTP vs HTTPS Proxies — What’s the Difference?

A common misconception is that you must use an HTTPS proxy to access HTTPS websites. This is not required.

Here’s how it works:

• ✔ HTTP proxies can connect to both HTTP and HTTPS websites
• ✔ HTTPS encryption occurs between your client and the target website
• ✔ The proxy forwards encrypted traffic without decrypting it

For most scraping, automation, and browsing use cases, HTTP proxies are fully sufficient.

➡️ About Man-In-The-Middle (MITM) Concerns

You may encounter claims that HTTP proxies are unsafe due to potential Man-In-The-Middle (MITM) attacks. In practice, this risk is often overstated for modern proxy usage.

Important clarifications:

• ✔ When accessing an HTTPS website, the request and response remain encrypted end-to-end
• ✔ A third party could at most see the domain name, not the page content or data
• ✔ Most modern websites already enforce HTTPS

True MITM risks mainly apply to unencrypted HTTP websites, which are now uncommon.

While HTTPS proxies can further reduce theoretical exposure, they are generally unnecessary for typical proxy workloads.

➡️ Bottom Line

• ✔ You do not need HTTPS proxies to access HTTPS websites
• ✔ HTTP proxies work reliably for the vast majority of use cases
• ✔ Encryption is handled by the website, not the proxy label

If your application specifically requires HTTPS proxy tunneling, that should be driven by software requirements—not general security concerns.

➡️ Need Help?

If you’re unsure which proxy protocol or service is best for your workflow, our team is happy to help clarify.

• ✔ Email: support@rayobyte.com
• ✔ Submit a Ticket:  https://rayobyte.com/contact-us/ 

We’ll help ensure you’re using the right proxy configuration—without unnecessary complexity.

➡️ Getting Started After Purchasing Proxies

After purchasing a Rayobyte proxy service, a few setup steps are required before you can begin using your proxies. The exact process depends on the proxy type you purchased, but the general workflow is outlined below.

This guide applies to: Static Proxies (Dedicated, Semi-Dedicated, ISP, Semi-ISP), Port-Based Rotating Proxies, and Rotating Proxy Services (Residential, Rotating DC, Rotating ISP, Web Unblocker).

✔ Step-by-Step Setup Overview

1. Access the Correct Dashboard
   Rayobyte uses different dashboards depending on the proxy service:
   • ✔ Static & Port-Based Rotating Proxies:  Static Proxy Dashboard 
   • ✔ Residential & Newer Rotating Proxies: Rotating Proxy Dashboard
2. Complete Account Verification (If Required)
   Some services require email or account verification before access is granted. If you do not receive a verification message, contact support for assistance.
3. Configure Locations (Service-Dependent)
   Location selection behaves differently by proxy type:
   • ✔ Static Proxies: Locations are selected in the dashboard. We recommend using “Mixed” to ensure availability and subnet diversity.
   • ✔ Port-Based Rotating Proxies: Locations are predefined by the assigned IP pool.
   • ✔ Residential & Newer Rotating Proxies: Locations are selected dynamically via parameters, endpoints, or dashboard settings.
4. Set Up Authorization
   Authorization method depends on the proxy service:
   • ✔ Static proxies support IP authorization and username/password
   • ✔ Port-based rotating proxies use IP authorization only
   • ✔ Residential, Rotating DC, Rotating ISP, and Web Unblocker use username/password (IP authorization may be optional for Residential)
5. Full guide:  How do I authorize my proxies? 
6. Apply Settings & Allow Propagation
   After saving changes, allow up to 5 minutes for authorization and configuration updates to apply.
7. Test Your Proxy Configuration
   Verify that traffic is routing through the proxy using your browser, application, or automation tool. Note that:
   • ✔ Static proxies should show a consistent IP
   • ✔ Rotating proxies will show changing IPs, which is expected behavior
   • ✔ Residential proxies may not appear in a static “proxy list”

If your proxies do not behave as expected after setup, review the troubleshooting resources below

• ✔  I Can’t Get My Proxies to Work
• ✔  Why Are My Proxies Not Working?
• ✔  How Do I Authorize My Proxies?

➡️ Need Help?

If you’re unsure which steps apply to your proxy service or need help completing setup, our support team is happy to assist.

• ✔ Email: support@rayobyte.com
• ✔ Submit a Ticket:  https://rayobyte.com/contact-us/ 

➡️ How to Confirm If a Proxy Is Blocked by a Website

This guide helps you determine whether a proxy is blocked by a specific website or if the issue is related to configuration, authorization, or proxy type.

This article complements the following KBs:

• ✔ I Can’t Get My Proxies to Work
• ✔ Why Are My Proxies Not Working on Some Sites?
• ✔ What Should I Do If My Proxy Is Banned?

➡️ Step 1: Confirm Your Proxy Is Set Up Correctly

Before testing whether a proxy is blocked, you must first confirm that it is properly configured and authorized.

• ✔ Verify you are using the correct IP, port, and authorization method
• ✔ Ensure your IP is authorized or credentials are correct

For full setup instructions, follow this guide: How Do I Authorize My Proxies? 

Important: If your proxy is not configured correctly, it may appear “blocked” when it is actually just misconfigured.

➡️ Step 2: Verify That the Proxy Is Actively Loaded

Once configured, load the proxy into a browser or supported tool and visit an IP-check site such as:

• ✔ https://whatismyipaddress.com 
• ✔ https://ipinfo.io 

What to look for:

• ✔ If the displayed IP matches your proxy (or rotating exit IP), the proxy is working
• ✔ If your real IP appears, the proxy is not loaded correctly

Note for rotating proxies: Seeing a different public IP than the entry IP is expected behavior.

➡️ Step 3: Test the Target Website

After confirming the proxy is active:

• ✔ Visit the website you’re trying to access
• ✔ If the site loads normally, the proxy is not blocked
• ✔ If you encounter errors, CAPTCHAs, or access denial, the proxy may be blocked on that site

At this point, the issue is typically related to:

• ✔ Website restrictions or anti-bot systems
• ✔ Proxy reputation on that specific site
• ✔ Proxy type not being suitable for the target

➡️ What to Do If the Proxy Is Blocked

Proxy blocks are common and expected—especially on restrictive platforms. Being blocked does not mean the proxy is broken.

• ✔ Replace the proxy IP (static proxies)
• ✔ Rotate to a new IP (rotating services)
• ✔ Consider upgrading to a higher-trust proxy type (ISP, Residential)

Replacement guide: How Do I Replace Proxies? 

➡️ Need Help?

If you’re unsure whether your proxy is blocked, misconfigured, or simply not the right proxy type for your target site, our support team can help.

• ✔ Email: support@rayobyte.com
• ✔ Submit a Ticket:  https://rayobyte.com/contact-us/ 

We’ll help you troubleshoot the issue and recommend the best solution for your use case.

➡️ Why Are Some Proxy Locations Unavailable?

This article applies to Rayobyte’s static proxy services, including:

• ✔ Dedicated Datacenter (DC) Proxies
• ✔ Semi-Dedicated Proxies
• ✔ Static ISP Proxies
• ✔ Semi-ISP Proxies

From time to time, certain proxy locations may be temporarily unavailable due to inventory limits or maintenance. When this happens, your proxies may appear blank or undelivered in the dashboard if a specific location is selected.

➡️ Recommended Solution: Use “Mixed” Location Preference

To ensure the fastest delivery of your proxies, we strongly recommend setting your location preference to “Mixed” in your proxy dashboard.

You can update your location preferences here:
 https://rayobyte.com/proxy/dashboard/locations 

When Mixed is selected, our system will automatically assign proxies from locations that currently have available inventory, allowing your service to be provisioned without delay.

➡️ What to Expect After Selecting “Mixed”

• ✔ Proxies are typically assigned within a few minutes
• ✔ No action is required once the location preference is saved
• ✔ Your proxies will appear in the dashboard once assigned

If your proxies are not delivered within 10 minutes after switching to the Mixed location setting, please contact our support team so we can investigate immediately.

➡️ Important Notes

• ✔ This behavior applies only to static proxies
• ✔ Rotating proxy services assign IPs dynamically and do not use location preferences in the same way
• ✔ Availability may vary by proxy type and region

➡️ Need Help?

If you’re experiencing delays, blank proxies, or have questions about location availability, our team is here to help.

• ✔ Email: support@rayobyte.com
• ✔ Submit a Ticket:  https://rayobyte.com/contact-us/ 

We’ll help ensure your proxies are assigned correctly and ready for use.

➡️ Why Is My Proxy Showing the Wrong Location?

This article explains why static Rayobyte proxies (Dedicated DC, Semi-Dedicated, and Static ISP proxies) may appear to show an incorrect location on third-party IP lookup sites, and how to properly verify and resolve this.

➡️ How Proxy Location Data Works

Regional internet registries and third-party databases determine IP geolocation. For Rayobyte static proxies, location ownership is governed by ARIN (the American Registry for Internet Numbers).

If you enter your Rayobyte proxy IP into the ARIN lookup tool below, you’ll see the official registered location:

 https://whois.arin.net/ui/ 

Because ARIN controls IP registration, this data is considered authoritative. However, many public IP-checking websites do not update their databases frequently, which can cause location mismatches.

➡️ Why Third-Party IP Checkers May Be Incorrect

Websites that display IP locations rely on their own geolocation databases. These services may lag behind official registry updates, and Rayobyte does not control how or when these databases are refreshed.

For the most accurate results, we recommend checking your proxy IP against multiple providers, including:

• ✔ MaxMind
• ✔ DB-IP
• ✔ IPinfo
• ✔ IPLocation.net

It’s normal for these services to show different results for the same IP.

➡️ When Should I Replace a Proxy?

If your proxy works correctly for your intended use case, a geolocation mismatch on a lookup website is typically not a functional issue.

However, if a proxy does not meet your needs or causes issues with your target site, you may replace it using your available replacement credits.

 https://rayobyte.com/proxy/dashboard/replace 

Once replaced, a new proxy IP will be automatically assigned.

➡️ Important Notes

• ✔ This article applies to static proxies only
• ✔ Rotating proxies (Residential, Rotating DC, Rotating ISP, Web Unblocker) use dynamic IP pools and are expected to show varying locations
• ✔ Always test proxies directly in your application or workflow

➡️ Need Help?

If you’re unsure whether a location issue is expected behavior, or need help deciding whether a replacement is appropriate, our support team is happy to assist.

• ✔ Email: support@rayobyte.com
• ✔ Submit a Ticket:  https://rayobyte.com/contact-us/ 

We’ll help you verify proxy behavior and ensure the best fit for your use case.

➡️ SOCKS Proxy Support at Rayobyte

This guide explains which Rayobyte proxy services support the SOCKS protocol, which ports to use, and why SOCKS is not available on residential and newer rotating proxy services.

➡️ Proxy Types That Support SOCKS

SOCKS connectivity is supported only on Rayobyte static proxy services, where IP ownership and session persistence are required.

• ✔ Dedicated Datacenter (DC) Proxies
• ✔ Semi-Dedicated Proxies
• ✔ Static ISP/Semi-ISP Proxies

✔ SOCKS Ports

• ✔ Port 1080 – SOCKS via IP authorization
• ✔ Port 1081 – SOCKS via Username/Password authorization

Be sure that the authorization method selected in your proxy dashboard matches the port configured in your browser or application.

➡️ Proxy Types That Do NOT Support SOCKS

The following Rayobyte services do not support SOCKS and operate exclusively over HTTP/HTTPS:

• ✖ Port-based Rotating Proxies
• ✖ Residential Proxies
• ✖ Rotating Datacenter (DC) Proxies
• ✖ Rotating ISP Proxies
• ✖ Web Unblocker

These services rely on large rotating IP pools, request-based rotation, and advanced traffic handling, which are not compatible with SOCKS-based connections.

➡️ Browser Configuration Guides

If you are using SOCKS with supported static proxies, the following browser guides may help:

• ✔ Using SOCKS in Chrome
• ✔ Using SOCKS in Firefox

For modern setups, we also recommend using proxy management extensions such as FoxyProxy or the Rayobyte Proxy Extension.

➡️ Need Help?

If you’re unsure whether your proxy service supports SOCKS, or need help choosing between SOCKS and HTTP-based proxies, our team is happy to assist.

• ✔ Email: support@rayobyte.com
• ✔ Submit a Ticket:  https://rayobyte.com/contact-us/ 

We’ll help ensure you’re using the correct proxy type and configuration for your workflow.

➡️ Network Capacity & Performance Expectations

Rayobyte proxies are hosted on high-capacity network infrastructure designed to support fast, stable, and consistent connections across all supported proxy types.

Our proxy servers connect through enterprise-grade network uplinks, allowing for high throughput and reliable performance under normal operating conditions.

Unlike many providers, Rayobyte focuses on responsible capacity management to prevent excessive oversubscription, which can lead to congestion, packet loss, or unpredictable slowdowns.

➡️ What This Means in Practice

• ✔ Proxies are built to handle high-volume traffic
• ✔ Performance remains consistent throughout the billing cycle
• ✔ No intentional throttling or artificial speed caps

Important: Actual speeds will vary based on several factors, including proxy type, target website response times, geographic distance, request volume, and your local network conditions.

Speed test results may not always reflect maximum available capacity, as proxy performance is influenced by real-world routing and destination servers.

➡️ Need Help?

If you have questions about performance expectations, network capacity, or whether a specific proxy type is suitable for your workload, our team is happy to help.

• ✔ Email: support@rayobyte.com
• ✔ Submit a Ticket:  https://rayobyte.com/contact-us/ 

We can help evaluate expected performance based on your proxy type, location, and use case.

➡️ Bandwidth & Thread Limits Explained

Rayobyte does not impose bandwidth caps or thread limits on our Static Proxy services, including:

• ✔ Dedicated Datacenter (DC) Proxies
• ✔ Static ISP Proxies
• ✔ Semi-Dedicated Proxies
• ✔ Port-Based Rotating Proxies (legacy rotating service)

These proxy types include unmetered and unthrottled bandwidth with no artificial speed limits and no restrictions on concurrent threads.

Note: While bandwidth and threads are unlimited, all usage remains subject to Rayobyte’s Terms of Service (TOS) and Acceptable Use Policy (AUP). Abusive or prohibited activity may result in service limitations or suspension.

➡️ What This Means for Your Usage

• ✔ You can run multiple concurrent connections without penalty
• ✔ There are no hidden slowdowns during peak hours
• ✔ Bandwidth is not reduced based on usage patterns

Some proxy providers limit bandwidth or threads quietly to reduce operating costs. Rayobyte does not engage in this practice—your connection speed remains consistent throughout your billing cycle.

➡️ Important Clarification About Rotating Proxies

This unlimited bandwidth policy applies specifically to:

• ✔ Static proxies
• ✔ Port-based rotating proxies (static tunnel IP with rotating exit IPs)

Other rotating proxy services—such as Rotating Datacenter (DC), Rotating ISP, Residential Proxies, and Web Unblocker— are billed by bandwidth or usage and do not fall under this policy.

If you are unsure which rotating proxy service you are using, please check your dashboard or contact support for confirmation.

➡️ Need Help?

If you have questions about bandwidth usage, performance expectations, or which proxy type best fits your workload, our team is happy to help.

• ✔ Email: support@rayobyte.com
• ✔ Submit a Ticket:  https://rayobyte.com/contact-us/ 

We’ll help you choose the right proxy solution based on performance, scale, and budget.

➡️ Why Proxies Sometimes Stop Working

For configuration-related issues, we recommend reviewing these guides first:

• ✔  I Can’t Get My Proxies to Work
• ✔  Why Are My Proxies Not Working on Some Sites?

Proxies may stop working for reasons that are outside of Rayobyte’s control. Most commonly, this happens when a target website blocks or flags an IP due to usage patterns, automation, scraping activity, or shared reputation.

• ✔ Target websites may block an IP after repeated requests
• ✔ Some platforms aggressively filter known proxy traffic
• ✔ Shared or public reputation can change over time

If your proxy is configured correctly but can no longer access a specific site, replacing the IP is often the fastest and most effective solution.

➡️ How Proxy Replacements Work

Rayobyte provides complimentary proxy replacement credits with eligible proxy services. These credits allow you to replace a proxy IP that has been blocked, banned, or is no longer suitable for your use case.

Replacements are processed directly from your Proxy Dashboard, and a new proxy IP is assigned automatically once the replacement is submitted.

➡️ Replacement Credits Explained

• ✔ Each proxy in your package includes one replacement credit per billing cycle.
• ✔ Example: If you purchase 10 proxies, you receive 10 replacement credits.
• ✔ Each replacement uses one credit.
• ✔ Credits reset automatically at the start of the next billing cycle.

Replacement credits cannot be replenished manually, so we recommend using them only when a proxy is genuinely unusable.

➡️ How to Replace a Proxy

To replace a proxy IP:

• ✔ Log in to your Proxy Dashboard
• ✔ Navigate to the “Proxy Replacements” section
• ✔ Select the proxy IP you want to replace
• ✔ Submit the replacement request

For full step-by-step instructions, please refer to the dedicated guide: How Do I Replace Proxies? 

Note: Once replaced, the original proxy IP cannot be restored.

➡️ Need Help?

If you’re unsure whether a proxy should be replaced or need help determining whether the issue is configuration- or target-related, our support team is happy to assist.

• ✔ Email: support@rayobyte.com
• ✔ Submit a Ticket:  https://rayobyte.com/contact-us/ 

We’ll help you determine the best next step for your specific proxy setup.

➡️ What Is a Proxy?

A proxy acts as an intermediary between your device and the internet. Instead of connecting directly to a website using your real IP address, your traffic is routed through a proxy server, which then forwards the request on your behalf.

As a result, the destination website sees the proxy’s IP address instead of your own. This helps protect your identity, improve privacy, and control how your traffic appears online.

Proxies are commonly used for:

• ✔ Anonymous or privacy-focused browsing
• ✔ Managing social media or online accounts
• ✔ Web scraping and data collection
• ✔ Bypassing geo-restrictions and content filters
• ✔ Testing websites from different locations

The exact behavior of a proxy (static vs rotating, shared vs private, authorization method) depends on the proxy type you are using.

➡️ Need Help?

If you’re unsure which proxy type best fits your use case or need help getting started, our support team is happy to assist.

• ✔ Email: support@rayobyte.com
• ✔ Submit a Ticket:  https://rayobyte.com/contact-us/ 

We’ll help you choose the right proxy type and guide you through setup or troubleshooting.

➡️ Using Proxies on Multiple Computers

Rayobyte allows proxies to be used across multiple devices or servers, as long as the correct authorization method is configured for your proxy type.

✔ Authorization Basics

Before using your proxies on another computer, VPS, or server, you must ensure that the device is properly authorized in your proxy dashboard.

• ✔ IP Authorization: Add the public IP address of each device that needs access.
• ✔ Username/Password Authorization: Use the provided credentials instead of IP-based access.

Full step-by-step instructions are available here: How Do I Authorize My Proxies? 

✔ Authorization by Proxy Type

• Static Proxies (Dedicated, ISP, Semi-Dedicated, Semi-ISP)
  • ✔ Support IP authorization and username/password
  • ✔ Multiple devices are supported once authorized
• Port-Based Rotating Proxies (Legacy)
  • ✔ Support IP authorization only
  • ✔ Each authorized IP can access the rotating tunnel
• Rotating DC, Rotating ISP, Residential Proxies, Web Unblocker
  • ✔ Use username/password authorization by default
  • ✔ IP authorization may be supported on Residential proxies
  • ✔ Designed for multi-device and multi-session usage

Note: If your local IP address is dynamic (changes frequently), we recommend using username/password authorization whenever available.

➡️ Need Help?

If you’re unsure which authorization method applies to your proxy service or you’re having trouble accessing proxies from multiple devices, our support team can help.

• ✔ Email: support@rayobyte.com
• ✔ Submit a Ticket:  https://rayobyte.com/contact-us/ 

➡️ Browser Extensions for Proxy Management

To make switching and managing proxies easier in your browser, Rayobyte recommends using either a trusted third-party extension like FoxyProxy or the Rayobyte Proxy Extension.

These tools allow you to quickly enable, disable, and switch between proxy configurations without manually changing browser network settings.

We recommend using a browser proxy manager to easily switch between proxies without manually changing browser network settings.

✔ Option 1: FoxyProxy (Chrome & Firefox)

FoxyProxy is a popular third-party browser extension that allows you to quickly enable, disable, and switch between multiple proxy configurations.

• ✔ Ideal for testing static proxies in a browser
• ✔ Supports HTTP, HTTPS, and SOCKS proxies
• ✔ Works well for manual browsing and quick verification

Install FoxyProxy:

•  FoxyProxy for Chrome 
•  FoxyProxy for Firefox 

For setup instructions, see our full guide:  Browser Proxy Configuration Guide (HTTP & SOCKS) 

✔ Option 2: Rayobyte Proxy Extension (Recommended)

The Rayobyte Proxy Extension provides a simplified, first-party way to configure and manage your proxies directly in your browser.

• ✔ Designed specifically for Rayobyte proxy services
• ✔ Quick proxy switching with minimal setup
• ✔ Reduces configuration errors
• ✔ Ideal for testing and troubleshooting

Use the Rayobyte Extension when:

• ✔ You want the fastest setup experience
• ✔ You are testing new proxies
• ✔ You are troubleshooting connectivity issues

Follow our step-by-step guide here:  Using the Rayobyte Proxy Extension 

➡️ Need Help?

If you’re unsure which browser extension to use or are having trouble configuring your proxies, our support team is happy to help.

• ✔ Email: support@rayobyte.com
• ✔ Submit a Ticket:  https://rayobyte.com/contact-us/ 

We can assist with browser setup, proxy authorization, extension configuration, and recommend the best proxy type for your use case.

➡️ Understanding the Proxy Network Path

A proxy’s network path refers to the route your data takes when you request a website while using a proxy.

When you visit a website, your request must travel from your device to the website’s server and then back to you with the requested content.

Because there is no direct connection between your computer and the target website, the data must pass through multiple network hops across different ISPs and points of presence (POPs).

✔ How a Proxy Affects the Network Path

When a proxy is added, the request follows this general path:

• ✔ Your device → Proxy server
• ✔ Proxy server → Target website
• ✔ Target website → Proxy server
• ✔ Proxy server → Your device

Each additional hop introduces some latency.

In the example above, the total round-trip time for a request using a proxy is approximately 620 ms.

✔ Why Distance Impacts Speed

• ✔ Greater physical distance between your device and the proxy increases latency.
• ✔ Additional distance between the proxy and the target website adds more delay.
• ✔ Using a proxy server geographically closer to your location can improve performance.

Slower speeds are often caused by long-distance routing, such as:

• ✔ A user located far from the proxy server
• ✔ The proxy server being far from the target website
• ✔ Multiple long-distance hops combined

Reducing physical distance between your device, the proxy server, and the target website can significantly reduce latency and improve response times.

➡️ How to Confirm Your Proxy Is Set Up Correctly

The method for verifying a proxy connection depends on the type of proxy and the authorization method being used.

• ✔ Proxies may use IP authorization, username/password authentication, or both.
• ✔ Rotating proxy services may display a different public IP than the entry or tunnel IP.

✔ Step 1: Configure the Proxy in Your Application

Set up the proxy in your browser, scraper, or application using the correct:

• ✔ Proxy host and port
• ✔ Authorization method (IP-authorized or username/password)

If you are unsure which authorization method applies to your proxy, refer to 'How Do I Authorize My Proxies?' 

✔ Step 2: Check the Public IP

After configuring the proxy, visit an IP-checking website (e.g., whatismyipaddress.com) and observe the public IP shown.

• ✔ Static Proxies (Dedicated, Semi-Dedicated, ISP, IPv6): The IP displayed should match one of your assigned proxy IPs.
• ✔ Port-Based Rotating Proxies (Legacy): The displayed IP will differ from the entry IP and represents the currently active rotating exit IP.
• ✔ Rotating Datacenter, Rotating ISP, Residential Proxies, and Web Unblocker: The IP may change per request or session and will not match a single static IP.

The key indicator of success is that the IP shown is not your local ISP's IP.

✔ Step 3: Interpret the Result

• ✔ If the IP shown matches the expected behavior for your proxy type, the proxy is working correctly.
• ✔ If you see your local IP, the proxy is not being used.
• ✔ If the connection fails entirely, authorization or configuration may be incorrect.

➡️ Related Troubleshooting Guides

If your proxy is configured correctly but still not working as expected, continue troubleshooting here:

• ✔  I Can’t Get My Proxies to Work
• ✔  Why Are My Proxies Not Working on Some Sites?
• ✔  How Do I Authorize My Proxies?

➡️ Need Help?

If you’ve confirmed your proxy setup but are still experiencing issues, our support team can help verify your configuration and proxy type.

• ✔ Email: support@rayobyte.com
• ✔ Submit a Ticket:  https://rayobyte.com/contact-us/

We’ll help identify whether the issue is configuration-related, authorization-related, or target-site-specific.

➡️ Dynamic IPs and Proxy Authorization

If your local internet connection uses a dynamic IP address (one that changes periodically), IP-based authorization may stop working, as your authorized IP can change without notice.

In these cases, using Username/Password authorization is recommended, as it does not rely on your local IP remaining static.

➡️ Authorization Methods by Proxy Type

Rayobyte proxy services support different authorization methods depending on the product. Understanding these differences helps prevent common connection issues.

✔ Static Proxies (Dedicated, Semi-Dedicated, ISP, Semi-ISP)

• ✔ Support IP authorization and Username/Password authorization.
• ✔ Recommended for account-based and session-persistent use cases.
• ✔ Suitable for users with dynamic or static local IPs.

✔ Legacy Port-Based Rotating Proxies

• ✔ Support IP authorization only.
• ✔ Require a static local IP address.
• ✔ Use a static tunnel IP and port that routes traffic through rotating exit IPs.

Note: When testing these proxies, the public IP you see will differ from the tunnel IP. This is expected behavior and confirms that rotation is working.

✔ Residential Proxies

• ✔ Username/Password authorization is the default method.
• ✔ IP authorization is also supported if preferred.
• ✔ Designed for frequent IP rotation and large-scale traffic.

✔ Newer Rotating Proxy Services

• Rotating Datacenter (DC) Proxies
• Rotating ISP Proxies
• Web Unblocker
• ✔ Support Username/Password authorization only.
• ✔ IP authorization is not supported for these services.
• ✔ Designed for high-volume rotation, automation, and restrictive targets.
• ✔ Do not rely on static tunnel IPs.

Authorization behavior may vary slightly by product, so we recommend reviewing the specific setup guide for the service you are using.

Full authorization guide:  How do I authorize my proxies? 

➡️ Quick Summary

• ✔ Dynamic local IP? Use Username/Password authorization.
• ✔ Legacy port-based rotating? Requires static IP + IP authorization.
• ✔ Residential proxies? User/Pass by default, IP auth optional.
• ✔ Rotating DC/ISP/Web Unblocker? Username/Password only.

➡️ Need Help?

If you’re unsure which proxy service you’re using—or which authorization method applies—our team is here to help.

• ✔ Email: support@rayobyte.com
• ✔ Submit a Ticket:  https://rayobyte.com/contact-us/

We’ll help confirm your proxy type, authorization method, and ensure you’re configured correctly.

➡️ Overview

Rayobyte’s IPv6 Proxies are private, single-user static proxies, similar in behavior to Dedicated Datacenter (IPv4) proxies, but delivered using the IPv6 address format.

Each IPv6 proxy is assigned exclusively to one customer, meaning the IP does not rotate or change unless a replacement is requested. This makes IPv6 proxies ideal for use cases that require consistent identity, speed, and clean IP reputation.

While IPv4 remains the most widely used standard, IPv6 adoption continues to grow. Because IPv6 address space is significantly larger, IPv6 proxies are often cleaner and less saturated than IPv4 alternatives.

➡️ IPv4 vs IPv6: What’s the Difference?

IPv4 is the traditional IP format used across most of the internet today. It appears as a short, numeric address separated by dots:

Example (IPv4): 192.117.63.126

IPv6 is the next-generation IP standard designed to support the growing number of internet-connected devices. IPv6 addresses are longer and use hexadecimal values separated by colons:

Example (IPv6): 2001:0db8:85a3:0000:0000:8a2e:0370:7334

From a proxy usage standpoint, IPv4 and IPv6 function very similarly. The key difference is availability, cleanliness, and site support.

➡️ Benefits of IPv6 Proxies

1. Exclusive, Single-User Access
   • ✔ Each IPv6 proxy is used by only one customer.
   • ✔ No shared traffic or competing usage.
2. Cleaner IP Reputation
   • ✔ IPv6 address space is far less saturated than IPv4.
   • ✔ Lower likelihood of prior abuse or blacklist history.
3. Higher Speed & Reliability
   • ✔ No shared bandwidth.
   • ✔ Consistent performance for long-running sessions.
4. Improved Privacy & Anonymity
   • ✔ Hides your real IP address.
   • ✔ Reduces exposure while browsing, logging in, or managing accounts.
5. Bypass Restrictions & Filters
   • ✔ Access geo-restricted or network-blocked content.
   • ✔ Useful on restrictive networks (work, school, public Wi-Fi).

➡️ Typical Use Cases

IPv6 proxies are best suited for tasks that require a stable, long-term IP identity. Since the IP does not rotate or change, it is ideal for identity-sensitive workflows.

Common use cases include:

• ✔ Social media account management
• ✔ Account creation and login workflows
• ✔ Online gaming
• ✔ SEO tools and rank tracking
• ✔ General private browsing

Note: Because IPv6 proxies are private and static, they are far more reliable for account-based platforms than shared or rotating proxies.

➡️ Available Locations

IPv6 proxies are currently available in the following location:

• ✔ United States

➡️ Need Help Choosing?

If you’re unsure whether IPv6 proxies are the right fit for your use case—or need help comparing them to IPv4 Dedicated or ISP proxies—our team is happy to assist.

• ✔ Email: support@rayobyte.com
• ✔ Submit a Ticket:  https://rayobyte.com/contact-us/ 

We’ll help you choose the best proxy type, location, and quantity for your workflow.

➡️ Overview

If your proxies appear to be “not working,” the issue is usually not that the proxies are dead, but that they are being blocked, restricted, or misused for a specific website or use case.

Important: If you are experiencing general connection issues (timeouts, authentication errors, or proxies not loading at all), please start with our detailed troubleshooting guide: I Can’t Get My Proxies to Work  

This article focuses specifically on situations where proxies:

• ✔ Work on some websites but not others
• ✔ Appear “blocked” but are still functional
• ✔ Are active in the dashboard but fail on a target site

➡️ Dead Proxies vs Blocked Proxies

Before troubleshooting further, it’s important to understand the difference:

✔ Dead Proxies

• ❌ Cannot load any website
• ❌ Fail IP-check sites (e.g., Google, ipinfo.io)
• ❌ Do not respond in browsers or software

True dead proxies are extremely rare. All Rayobyte proxy servers are monitored 24/7, and any infrastructure issue is detected immediately.

✔ Blocked Proxies (Most Common)

• ✔ Work on general sites (Google, Bing, IP-check tools)
• ❌ Fail on one specific website or platform
• ✔ Are still active and usable elsewhere

This means the proxy itself is functioning, but the target website is actively blocking that IP or proxy type.

➡️ Common Reasons Websites Block Proxies

Many modern websites use advanced anti-bot and anti-abuse systems. Proxies may be blocked due to:

• ✔ Shared IP reputation (semi-dedicated or rotating proxies)
• ✔ Datacenter IP detection
• ✔ High request volume or automation
• ✔ Repeated account actions from the same IP
• ✔ Use of the wrong proxy type for the platform

Even clean, working proxies can be blocked if a website decides they do not allow proxy traffic.

➡️ What You Can Do If a Site Blocks Your Proxies

✔ Step 1: Test on a Neutral Website

• ✔ Visit google.com, bing.com, or an IP-check site
• ✔ If the proxy works there, it is not dead

✔ Step 2: Replace the Proxy (Static Proxies Only)

For static proxy services, Rayobyte provides:

• ✔ 1 free replacement per proxy per month

You can replace proxies directly from your dashboard. Full instructions are available here: How Do I Replace Proxies?  

✔ Step 3: Consider a More Suitable Proxy Type

If a site consistently blocks your proxies, you may need a different proxy product:

• ✔ Dedicated or ISP proxies for sensitive platforms
• ✔ Residential or Mobile proxies for strict anti-bot systems
• ✔ Lower request rates or fewer threads

➡️ Proxies Not Showing in the Dashboard?

If your proxies are missing or appear blank in the dashboard, this is typically related to location availability, rather than proxy failure.

Please refer to this guide for full details: Why Are My Proxies Not Showing in My Dashboard?  

➡️ Still Having Issues?

If you’ve confirmed that:

• ✔ Your proxies work on general websites
• ✔ Authorization and configuration are correct
• ✔ Only specific sites are failing

Then the issue is almost certainly related to website-specific blocking, which is outside the control of any proxy provider.

If you’re unsure or need guidance choosing the right proxy type for your use case, our team is happy to help.

➡️ Need Help?

• ✔ Email: support@rayobyte.com
• ✔ Submit a Ticket: https://rayobyte.com/contact-us/

We’ll review your setup, explain what’s happening, and recommend the best solution based on your target site and workflow.

➡️ Overview

This guide explains how to upgrade or downgrade proxy quantities for the following Rayobyte services:

• ✔ Static Proxies (Dedicated DC, ISP, Semi-Dedicated, and Semi-ISP)
• ✔ Port-Based Rotating Proxies (legacy rotating proxy plans billed by port)

You can add or remove proxies from your active package directly through your dashboard. The steps below walk you through both upgrading (adding more proxies) and downgrading (reducing proxy count), depending on your needs.

Note: Rotating DC proxies and other rotating proxy services billed by bandwidth follow a different billing and management model and are not covered in this guide.

➡️ Upgrade

Instructions:

1. Log in to your IPv4 Proxy Dashboard.
2. Click to expand IPv4 Proxies on the left-side menu.
3. Select Upgrade/Downgrade in the options, or click UPGRADE YOUR PLAN if you are already on your IPv4 Proxy Dashboard.
4. In the upgrade box, enter the total number of proxies you would like to have after the upgrade. Click Upgrade to proceed.
   • Example: If you currently have 100 proxies and want to add 100 more, enter 200.
5. The system will generate your upgrade invoice. Your proxies will be ready once payment is processed.

➡️ Downgrade

Instructions:

1. Follow the first 3 steps in the Upgrade instructions above.
2. Once inside the Upgrade/Downgrade section, enter the total number of proxies you would like to keep in the downgrade box.
   • Example: If you currently have 100 proxies and want to keep 50, enter 50 and click Downgrade.
3. You will be given the option of which proxies to keep after the downgrade process is complete. If you wish to proceed:
   • ✔ Enter the list of IPs as directed.
   • ✔ Note: If you leave this field blank, proxies will be randomly selected for removal from your account.
4. Click Downgrade to proceed.

Note: Downgrades are processed at the end of the package’s billing cycle. The system requires a minimum package of 5 proxies. Downgrade requests below the minimum cannot be processed.

➡️ Need Help?

If you’re unsure how many proxies to add or remove, or if you have questions about how an upgrade or downgrade will affect your service, our team is happy to assist.

• ✔ Email: support@rayobyte.com
• ✔ Submit a Ticket: https://rayobyte.com/contact-us/

We’ll review your account, explain your options, and help ensure the changes are applied correctly.

➡️ Overview

If your proxies are not working, the issue is usually related to authorization, browser/software configuration, or website-specific blocking.

This guide will help you quickly identify the cause and direct you to the correct detailed Knowledge Base articles when needed.

This applies to:

• ✔ Dedicated, Semi-Dedicated, ISP & Semi-ISP (Static Proxies)
• ✔ IPv6 Proxies
• ✔ Rotating (Port-Based) Proxies
• ✔ Residential, Mobile & Rotating Datacenter (bandwidth-based) proxies

➡️ Step 1: Confirm Your Authorization Method

Your proxies will not work unless they are properly authorized via either:

• ✔ IP Authorization
• ✔ Username/Password Authorization

Most connection failures happen because:

• ✔ Your current IP is not whitelisted.
• ✔ You switched networks (and your IP changed).
• ✔ The username or password is incorrect or outdated.
• ✔ The wrong protocol or port is being used.

For full, step-by-step instructions (with screenshots) on setting up IP and username/password authorization, please see How Do I Authorize My Proxies? article in our Knowledge Base.

✔ Quick Authorization Checklist

• ✔ If using IP Authorization, make sure your current IP is added in the dashboard.
• ✔ If using Username/Password, confirm the credentials from your dashboard match what you entered in your browser or software.
• ✔ After changing authorization, wait 3–5 minutes for changes to take effect.
• ✔ Verify you are using the correct port (e.g., 3128, 4444, 1080, 1081 depending on protocol and auth type).

➡️ Step 2: Make Sure Your Browser or Software Is Configured Correctly

Incorrect browser or software setup is the second most common reason proxies appear to be "not working."

Different browsers support different protocols. For example:

• ✔ Chrome & Edge do not support SOCKS natively.
• ✔ Firefox supports HTTP and SOCKS (with additional options via extensions).
• ✔ The Rayobyte Proxy Extension can simplify HTTP and SOCKS setup in supported browsers.

For detailed, step-by-step setup instructions (including GIFs) for Chrome, Edge, Firefox, Safari, and more, please see Browser Proxy Configuration Guide (HTTP & SOCKS) in our Knowledge Base.

✔ Quick Configuration Checklist

• ✔ Verify you entered the correct proxy IP/Host and port.
• ✔ Confirm you selected the correct protocol (HTTP vs SOCKS).
• ✔ For SOCKS with username/password, make sure you are using a supported browser or extension (for example, Firefox with a SOCKS-capable add-on).
• ✔ For Chrome, we recommend using the Rayobyte Proxy Extension for easier setup.

➡️ Step 3: Check Whether the Website Is Blocking Your Proxy

If your proxies work on some websites but not on others, the problem is often due to website-level blocking or restrictions, not the proxy itself.

Many sites use strict anti-bot systems that may block:

• ✔ Shared or semi-dedicated IPs.
• ✔ Certain datacenter or rotating IP ranges.
• ✔ High-volume or automated traffic from the same IP.
• ✔ Specific protocols or ports.

For a deeper explanation of why this happens and how to work around it, please see the Why Are My Proxies Not Working on Some Sites? article in our Knowledge Base.

✔ Quick Website-Blocking Checklist

• ✔ Test your proxy on a neutral site such as google.com or an IP-check site (e.g., ipinfo.io).
• ✔ If it works elsewhere but not on your target site, the issue is likely related to that specific website’s restrictions.
• ✔ Reduce the number of requests or threads if you are scraping or automating.
• ✔ Consider using Residential or ISP proxies for stricter platforms.
• ✔ Try another proxy or port from your list in case one IP has been blocked.

➡️ Step 4: Confirm You Are Using the Correct Proxy Format

Each proxy product type uses a specific format. If the format is incorrect, the connection will fail.

✔ Static Proxies (Dedicated, Semi-Dedicated, ISP, Semi-ISP)

IP:PORT
username:password@IP:PORT

✔ Rotating (Port-Based) Proxies

Port-based rotating proxies use a single entry IP (tunnel IP) with multiple ports. Each port routes your traffic through a different exit IP from a larger pool.

108.46.12.64:1081
108.46.12.64:1082
108.46.12.64:1083
...

When you test these in your browser, you won’t see the tunnel IP (e.g., 108.46.12.64). Instead, the website will show the current exit IP that port is using at that moment.

✔ Residential / Mobile / Rotating Datacenter (Bandwidth-Based) / Rotating ISP

username:password@la.residential.rayobyte.com:PORT

Make sure you are using the correct format for your specific proxy type, as shown in your dashboard or welcome email.

➡️ Step 5: Test Your Proxy Outside the Browser

If you are still unsure whether the issue is the proxy or your browser configuration, try testing using another tool such as:

• ✔ cURL (command line)
• ✔ Postman or another API client
• ✔ A proxy-testing tool or your scraping/automation software

If the proxy works in one environment but fails in another, it’s almost always a configuration issue in the failing application.

➡️ If Your Proxies Still Aren’t Working

If you’ve gone through the steps above and still can’t get your proxies working, our support team can help you diagnose issues such as:

• ✔ Authorization mismatches.
• ✔ Misconfigured browser or software settings.
• ✔ Port, protocol, or format errors.
• ✔ Region or location-based restrictions.
• ✔ Website-specific blocks or rate limits.
• ✔ Rotating proxy configuration or usage issues.

To help us troubleshoot faster, please include:

• ✔ Your proxy username (or IP + port).
• ✔ The authorization type (IP or username/password).
• ✔ A screenshot of your browser or software settings.
• ✔ The website or tool you are testing with.
• ✔ Any error messages you see.

➡️ Need Help?

If you’re still experiencing issues after checking the steps above, our support team is here to help.

• ✔ Email: support@rayobyte.com
• ✔ Submit a Ticket: https://rayobyte.com/contact-us/

We’ll review your setup, explain what’s going wrong, and help you get your proxies working as quickly as possible.

➡️ Overview

Rayobyte’s Port-Based Rotating Proxies provide access to a large shared pool of IPs that automatically rotate at fixed intervals. Unlike our bandwidth-based Rotating Datacenter, Rotating ISP, or Residential Proxy services, this legacy-style rotating system uses static entry IPs with multiple ports, where each port provides a different outbound IP.

These proxies are ideal for users who need frequent IP changes without managing a large number of individual static proxies. Because the IPs are shared across multiple customers, this proxy type offers an affordable solution for broad testing, scraping, and general browsing.

➡️ How Port-Based Rotating Proxies Work

When you purchase a rotating proxy package, you receive one entry/tunnel IP along with multiple ports corresponding to your plan. Each port routes traffic through a different rotating IP from your assigned pool.

Example of a rotating proxy package:

108.46.12.64:1081  
108.46.12.64:1082  
108.46.12.64:1083  
108.46.12.64:1084  
108.46.12.64:1085

Think of the rotating proxy like a doorway:

• ✔  You always enter through the same door (tunnel IP)

• ✔  But each time you go through a different hallway (port)

• ✔  You come out of a different exit (rotating IP)

That’s why, when testing the proxies, your browser shows a completely different IP—the rotating exit IP assigned to that port, not the tunnel IP you entered.

➡️ Benefits of Port-Based Rotating Proxies

1. Automatic IP Rotation
   • ✔ IPs rotate automatically every 10–120 minutes depending on the configured interval.
   • ✔ Reduces repeated IP exposure during scraping or testing tasks.
2. Large Shared IP Pool
   • ✔ 10 rotating ports = access to ~200 unique IPs.
   • ✔ 20 rotating ports = access to ~400 unique IPs and so on.
   • ✔ IP pools remain fixed for the duration of your billing cycle.
3. Cost-Effective Alternative to Static Proxies
   • ✔ Great option for tasks that do not require a stable or exclusive IP identity.
4. No Configuration Required for Rotation
   • ✔ Simply switch ports to access different IPs.
   • ✔ Rotation occurs automatically on schedule—no user action needed.

➡️ When to Choose Rotating Proxies

✔ Best For:

• ✔ Web scraping on low-security websites
• ✔ Price monitoring, SEO tools, basic automation
• ✔ Large-volume testing requiring many IPs
• ✔ General browsing requiring periodic IP changes

✔ Not Ideal For:

• ❌ Social media account creation or login
• ❌ E-commerce account management
• ❌ Any identity-sensitive or long-term session tasks

If you need stable, long-term, or exclusive IP identity, consider upgrading to Dedicated or Static ISP services.

➡️ Understanding IP Pools

Your rotating proxy subscription provides access to a fixed pool of IPs for the entire billing period. If your subscription expires and you later renew, you will be assigned a new randomly generated pool. Because IPs are allocated randomly, we cannot guarantee that the new pool will be completely different from previous cycles.

➡️ Available Locations

Port-based rotating proxies are currently available in the following regions:

• ✔ United States
• ✔ Brazil
• ✔ France
• ✔ Germany

Additional locations may be added in the future based on availability and demand.

➡️ Need Help Choosing the Right Proxy?

Not sure whether Rotating, Dedicated, Semi-Dedicated, or ISP proxies best fit your use case? We’re here to help.

• ✔ Email: support@rayobyte.com
• ✔ Submit a Ticket: https://rayobyte.com/contact-us/

Tell us your workflow, and we’ll recommend the right proxy type, quantity, and configuration.

➡️ Overview

Rayobyte’s Semi-Dedicated Proxies and Semi-ISP Proxies are shared static proxies used by up to 3 customers at the same time. Because they are shared (rather than fully private), they offer a more budget-friendly alternative to Dedicated Datacenter and Static ISP proxies while still delivering dependable performance for many workflows.

Both Semi-Dedicated (Datacenter) and Semi-ISP proxies are part of our Static Proxy lineup. They are ideal for users who need multiple stable IPs but do not require exclusive ownership of each address.

➡️ Benefits of Semi-Dedicated & Semi-ISP Proxies

1. Lower Cost Compared to Fully Dedicated or ISP IPs
   • ✔ Sharing each proxy with up to 2 other users helps significantly reduce costs.
   • ✔ A great option for users needing many IPs without the higher cost of exclusivity.
2. Solid Performance for Light to Moderate Workloads
   • ✔ Well suited for short tasks, intermittent usage, and general browsing.
   • ✔ Performs reliably for SEO tools, testing environments, and basic scraping.
3. Supports HTTP and SOCKS Protocols
   • ✔ Compatible with browsers, SEO applications, and software supporting proxy input.
   • ✔ SOCKS support provides more flexibility for certain tools or use cases.
4. Bypass Basic Geo-Restrictions
   • ✔ Select from multiple countries to access region-locked content.
   • ✔ Useful for location testing and simple geo-based tasks.
5. Affordable Entry Into Static Proxy Usage
   • ✔ Ideal for beginners or users testing workflows before upgrading to Dedicated or ISP proxies.

➡️ When to Use Semi-Dedicated & Semi-ISP vs Dedicated/ISP Proxies

✔ Choose Semi-Dedicated or Semi-ISP Proxies When:

• ✔ You want a more affordable static proxy option.
• ✔ Your tasks are low to medium sensitivity (e.g., SEO tools, browsing, basic scraping).
• ✔ You do not require strict 1 IP per 1 account isolation.

✔ Consider Dedicated or Static ISP Proxies Instead When:

• ✔ You are managing sensitive or long-term accounts (e.g., social media, marketplaces).
• ✔ You need exclusive, unshared IP ownership.
• ✔ You are working with strict platforms with advanced bot or fraud detection.

Note: Semi-dedicated and Semi-ISP proxies are not recommended for social media account creation/management or highly sensitive identity-based use cases. Dedicated Datacenter and Static ISP proxies offer significantly better reliability for those workflows.

➡️ Typical Use Cases

Semi-dedicated and Semi-ISP proxies are ideal for tasks requiring static IPs without the need for full exclusivity. Common use cases include:

• ✔ General web browsing
• ✔ SEO and rank-tracking tools
• ✔ Basic web scraping on non-sensitive sites
• ✔ Application and website testing
• ✔ Viewing geo-restricted content

Not ideal for: long-term account management, identity-sensitive tasks, or platforms with strict anti-bot systems.

➡️ Available Locations

Just like our Dedicated Datacenter and ISP proxies, Semi-Dedicated and Semi-ISP proxies are available in multiple countries and cities. You can view all available regions and pricing here:

• ✔ Semi-Dedicated & Semi-ISP Proxies: https://rayobyte.com/products/semi-dedicated-proxies#pricing

Location availability may vary slightly between Semi-Dedicated and Semi-ISP proxies due to sourcing differences.

➡️ Need Help Choosing?

If you’re unsure whether Semi-Dedicated, Semi-ISP, Dedicated DC, or ISP proxies are the best fit for your workflow, our team is here to help.

• ✔ Email: support@rayobyte.com
• ✔ Submit a Ticket: https://rayobyte.com/contact-us/

We’ll help you choose the right proxy type, quantity, and location based on your use case.

If you are looking to purchase proxies, and have come across our site, then welcome! We are excited to be able to provide you the quality service that you expect from a reliable proxy provider. 

We have many products to select from, and this article will cover the process of purchasing proxies as a new client. This process is detailed below:

1. You can find all our proxy products and pricing HERE
2. Once you are ready, you can sign up HERE
3. Selected your location and which type of proxy you'd like HERE 
4. Then you can enter the number of proxies you'd like, and the duration of time you'd like the proxies for HERE
5. Once you've selected the location, type, number of proxies, and duration, you can fill in your personal information and Complete the Order by clicking 'Buy Now' HERE
6. You will then receive a verification code in the email you registered with. You will enter that HERE, then click 'Confirm' 
   • *If you do not receive a verification code in your email, please contact our support HERE
7. You will then be able to Pay on the invoice using your preferred payment option by selecting it on the generated invoice HERE.
8. Once the invoice is paid, the proxies will automatically be added to your account and you will be able to select locations!
9. Complete!

• *If you do not receive a verification code in your email, please contact our support by emailing support@rayobyte.com

If you already have a Rayobyte account, purchasing an additional or different proxy service is quick and does not require creating a new account. The process depends on the type of proxy you’re purchasing and which dashboard it’s managed in.

Rayobyte uses two separate dashboards:

• Data Center & ISP Dashboard – Static & Port-Based Rotating Proxies
• Residential Dashboard – Residential, Rotating DC, Rotating ISP, Web Unblocker

➡️ Step 1: Log in to the correct dashboard

From the Rayobyte website, click Log in (top-right corner), then select the dashboard that matches the proxy type you want to purchase:

• Residential Dashboard
  • Residential Proxies
  • Rotating Datacenter Proxies
  • Rotating ISP Proxies
  • Web Unblocker
• Data Center & ISP Dashboard
  • Dedicated Proxies
  • Semi-Dedicated Proxies
  • Static ISP & Semi-ISP Proxies
  • Port-Based Rotating Proxies

Note: Each proxy category must be purchased and managed in its respective dashboard.

➡️ Purchasing Static & Port-Based Rotating Proxies

Dedicated , Semi-Dedicated, ISP, Semi-ISP, Port-Based Rotating

✔ Buying a brand-new proxy package

1. Log in to the Data Center & ISP (Static Proxy) Dashboard
2. Click Buy New Proxy Package
3. Select:
   • Country
   • Proxy Type
   • Number of Proxies
4. (Optional) Enter a Promo Code
5. Click Checkout and complete payment

Once payment is complete, the new proxies are added to your account automatically.

✔ Adding more proxies to an existing package (Upgrade)

If you already have an active static proxy package and simply need more proxies, you can upgrade your existing plan:

1. Log in to the Data Center & ISP (Static) Proxy Dashboard
2. Go to the Upgrade/Downgrade section
3. Increase the number of proxies on your existing plan
4. Confirm the upgrade

• ✔ Upgrades take effect immediately
• ✔ You are only charged the prorated difference
• ✔ Downgrades apply at the end of the billing cycle

Related KB: How do I upgrade/downgrade my proxies?

➡️ Purchasing Residential & Other Rotating Proxies

Residential, Rotating DC, Rotating ISP, Web Unblocker

These services are bandwidth-based and do not use a fixed proxy count.

1. Log in to the Residential (Rotating Proxy) Dashboard
2. Pick the service you want to use
3. Click Buy More +
4. Enter the amount of bandwidth (GB) you’d like to purchase
5. Proceed to Checkout

Your purchased bandwidth is added instantly and applies to the selected service.

➡️ Important Notes

• ✔ Static & Port-Based Rotating Proxies are subscription-based (monthly, quarterly, semi-annual, annual)
• ✔ Residential & other rotating services are purchased by bandwidth usage (GB)
• ✔ Existing customers do not need to re-register
• ✔ Promo codes (if applicable) can be applied during checkout
• ✔ Trials (when available) are requested after account creation or purchase

➡️ Need Help?

If you’re unsure which dashboard to use, whether to upgrade or purchase a new package, or which proxy type fits your use case, our team is happy to help.

• ✔ Email: support@rayobyte.com
• ✔ Submit a Ticket: https://rayobyte.com/contact-us/

We’ll help you get set up in the correct dashboard and confirm the best purchase path for your needs.

If you are not receiving a verification code after signing up or when signing in from a new device, please review the steps below.

➡️ Things to Check

• ✔ Check your Spam or Junk folder
  Verification emails are automated and may sometimes be filtered by your email provider.
• ✔ Search your inbox
  Try searching for emails from @rayobyte.com to make sure the message was not archived or categorized.
• ✔ Review email rules or filters
  Custom inbox rules, forwarding settings, or security filters may block or delete automated verification emails.
• ✔ Wait a few minutes and request a new code
  In some cases, delivery may be delayed. You can try requesting another verification code after a short wait.

➡️ Recommended Email Providers

Some corporate, private, or self-hosted email domains are more restrictive and may block automated verification emails.

For the best delivery reliability, we recommend using common email providers such as Gmail, Yahoo, or Proton Mail.

➡️ Need Help?

If you have completed all the steps above and still do not receive your verification code, please contact our support team so we can assist you directly.

• ✔ Email: support@rayobyte.com

Please include the email address you are using to register or log in, so we can investigate the issue more quickly.

When authorizing an IP address in a Rayobyte dashboard, you may see the following errors:

Static Proxy Dashboard 

Residential Proxy Dashboard

These errors typically occur when the IP address entered is not a valid public IPv4 address for authorization or does not match what the system expects for your connection.

➡️ Common Reasons This Happens

• ✔ You entered a local/private IP address
  • Examples: 192.168.x.x, 10.x.x.x, 172.16.x.x – 172.31.x.x
  • These IPs are assigned by your router and cannot be authorized for proxy access.
• ✔ You entered an IPv6 address
  • Static proxy IP authorization supports public IPv4 only.
  • If your network is IPv6-only (or you’re copying an IPv6 address), IP authorization will fail.

➡️ How to Fix It

• ✔ Confirm your public IPv4 address by visiting:  https://whatismyipaddress.com/ 
• ✔ Ensure the IP is not already listed in your authorized IPs
• ✔ Avoid using local/private or IPv6-only addresses
• ✔ If your IP changes frequently, switch to Username/Password authorization

For full setup instructions, refer to: How do I authorize my proxies?

➡️ Need Help?

If you’re still seeing the error after confirming your public IPv4 (or you’re unsure which dashboard/service you’re using), contact us, and we’ll help verify the correct authorization method.

• ✔ Email: support@rayobyte.com
• ✔ Submit a Ticket:  https://rayobyte.com/contact-us/ 

Rayobyte does not guarantee refunds for lack of usage or dissatisfaction with the Services. Refund eligibility is governed by our official policies outlined in our Terms of Service (TOS) and Acceptable Use Policy (AUP).

This article applies to all Rayobyte proxy services, including:

• ✔ Static Proxies (Dedicated DC, ISP, Semi-Dedicated, Semi-ISP)
• ✔ Port-Based Rotating Proxies (legacy rotating service)
• ✔ Residential Proxies
• ✔ Rotating Datacenter (DC) Proxies
• ✔ Rotating ISP Proxies
• ✔ Web Unblocker

➡️ Trial Refunds

Rayobyte offers a 2-day money-back guarantee for our Static proxy services. This allows customers to test the proxies for their specific use case.

• ✔ Refund requests must be submitted within the 2-day guarantee window
• ✔ Refunds are not guaranteed outside of this trial period

If the proxies do not work for your intended purpose, please contact our support team:

• Email: support@rayobyte.com

➡️ Residential & Rotating Proxy Services

Residential Proxies, Rotating DC, Rotating ISP, and Web Unblocker are sold on a bandwidth usage basis.

• ✔ These services are not subscription-based static IP packages
• ✔ Usage is deducted from your purchased bandwidth balance
• ✔ Refunds are generally not provided for consumed or unused bandwidth

Limited trials may be available upon request for rotating proxy services, but refunds are not guaranteed unless explicitly covered under policy.

➡️ Multi-Month Subscription Plans (Static Proxies)

If you have purchased a longer-term subscription plan for static proxies (Quarterly, Semi-Annual, or Annual), please contact support for billing and refund-related questions.

• Email: support@rayobyte.com

➡️ Need Help?

If you have questions about refund eligibility, cancellations, or billing terms, our support team is happy to assist.

• ✔ Email: support@rayobyte.com
• ✔ Submit a Ticket:  https://rayobyte.com/contact-us/ 

Rayobyte accepts several secure payment methods depending on the proxy service you are purchasing. This article explains which payment options are available and how to update your billing method.

➡️ Accepted Payment Methods

We currently accept payments through:

• ✔ Credit / Debit Cards
• ✔ PayPal
• ✔ Google Pay
• ✔ Apple Pay

Note: Google Pay and Apple Pay are not available for Residential proxy purchases.

Other payment methods, including Bitcoin, checks, or direct bank transfers, are not supported at this time.

➡️ Switching Payment Methods (Static & Port-Based Rotating Proxies)

Static proxies and Port-Based Rotating proxies are subscription-based services that renew automatically based on your selected billing cycle.

If you need to change your payment method, the update will apply starting with your next renewal invoice.

✔ Card Payments

You can update your card information directly inside your Client Portal. 

To update your saved card:

1. Go to Billing → Manage Credit Card
2. Click Delete Saved Card Details to remove the old card
3. Enter your new card information to save it

✔ PayPal / Google Pay / Apple Pay

If you would like to switch to PayPal, Google Pay, or Apple Pay, please contact our support team so we can remove your existing saved payment method.

• ✔ Email: support@rayobyte.com

Important: Your next renewal may need to be processed manually to apply the updated payment method. After that, future renewals will continue automatically using the new payment details.

➡️ Switching Payment Methods (Residential & Other Rotating Proxy Services)

Residential proxies, Rotating Datacenter, Rotating ISP, and Web Unblocker are not subscription-based. These services are purchased by bandwidth amount (GB).

During checkout, customers may either:

• ✔ Use a previously saved payment method from past purchases
• ✔ Enter new payment details for the current purchase

➡️ Auto-Replenish Billing (Residential Proxies)

If you enable Auto-Replenish for Residential proxies, you will be able to select from your saved payment methods to determine which option will be billed automatically.

You may also enter a new payment method when configuring Auto-Replenish if needed.

➡️ Need Help?

If you need assistance updating billing details or switching payment methods for any Rayobyte service, our support team is happy to help.

• ✔ Email: support@rayobyte.com
• ✔ Submit a Ticket:  https://rayobyte.com/contact-us/ 

➡️ Understanding Service Suspension for Static Proxies

This guide applies primarily to Rayobyte’s Static Proxy Services, including:

• ✔ Dedicated Proxies
• ✔ Semi-Dedicated Proxies
• ✔ ISP & Semi-ISP Proxies
• ✔ Port-based Rotating Proxies (these follow the same billing structure as static proxies)

If your static proxy service has been marked as Stopped, Suspended, or Terminated, the most common cause is a billing or payment issue. The sections below explain what this means and how to restore your service.

If your account is suspended for a reason that does not match any of the conditions below, please contact support so we can investigate.

➡️ What About Rotating Proxy Services?

The following products do not suspend due to missed renewal payments:

• ✔ Residential Proxies
• ✔ Rotating Data Center (DC) Proxies
• ✔ Rotating ISP Proxies
• ✔ Web Unblocker

These services only suspend when your bandwidth reaches 0.

• ✔ Once you replenish your bandwidth, the suspension is automatically lifted.
• ✔ No additional steps are required on your end.

If your rotating proxy service is suspended for any other reason, please reach out to support so we can check your account and resolve the issue.

➡️ Why Your Static Proxy Service Was Suspended

A static proxy suspension usually happens because:

• ✔ A renewal payment did not process.
• ✔ An invoice reached its due date without payment.
• ✔ Your payment method was declined or expired.
• ✔ A PayPal subscription failed to renew.

When this happens, the system automatically suspends the affected static proxy services.

➡️ Payment Within the 2-Day Suspension Period

If you pay the invoice within the first 2 days after suspension:

• ✔ Your service will automatically be unsuspended.
• ✔ Your subscription period will continue normally.
• ✔ No extra steps are required once the payment posts.

Your access will be restored as soon as the payment is processed.

➡️ Payment After the Service Has Been Terminated

If more than 2 days have passed and your service has been terminated:

• ✔ Your service will still be reactivated after payment.
• ✔ You will receive a new set of proxies.
• ✔ You may request your old proxies back, and we will check whether recovery is possible.

Note: Proxy inventory changes over time, so restoring your original IPs may not always be possible—but we will always check if you contact us.

➡️ Payment Reflected on Card/PayPal, But Invoice Still Unpaid

If you see a charge on your card or PayPal but your dashboard still shows the invoice as unpaid, or the service remains suspended, it typically means the payment didn’t sync properly.

In this case:

• ✔ Contact our support team to verify the payment.
• ✔ We will manually match the transaction and update your invoice status.

➡️ Suspended for a Reason Not Listed Here?

If none of the scenarios above describe your situation—for example:

• ✔ You paid on time but still received a suspension notice.
• ✔ Your proxy list disappeared unexpectedly.
• ✔ The suspension reason does not mention billing or bandwidth.

Then there may be a technical issue or something unusual with your account. Please contact us so we can investigate:

➡️ Need Help?

If you’re unsure why your static or rotating proxy service was suspended, or if something looks incorrect, our team is here to help you resolve it quickly.

• ✔ Email: support@rayobyte.com
• ✔ Submit a Ticket: https://rayobyte.com/contact-us/

We’ll review your account, explain what happened, and help get your service restored as soon as possible.

➡️ Do We Offer Discount Codes?

We currently offer discount codes only for our Static Proxy plans (Dedicated, Semi-Dedicated, ISP, Semi-ISP, and port-based rotating proxies that fall under the same package group).

Rotating Residential, Rotating ISP, and Web Unblocker services do not support discount codes. 

Our plans include automated volume-based discounts and longer-cycle savings built into the pricing.

If you’re planning a larger purchase or need enterprise-level pricing, we can often offer custom rates. You may write to our sales team or click here to open a ticket. Our team will be happy to work with you and find the best option for your needs.

➡️ Static Proxy Discounts

You can use the code 5OFF at checkout to get a 5% recurring discount on your monthly static proxy subscription. This code applies to new purchases as well as upgrades.

In addition to the discount code (monthly plans only), static proxy pricing also includes automatic discounts that apply to every customer:

• ✔ Volume-based pricing: The more proxies you purchase, the lower the per-proxy price becomes.

• ✔ Longer billing cycles: Quarterly, semi-annual, and annual plans include built-in savings.

➡️ Rotating Proxy Discounts

Our Rotating Residential, Rotating ISP, Rotating DC, and Web Unblocker do not use discount codes. Instead, these products feature dynamic, tier-based pricing that automatically adjusts as you purchase more bandwidth.

• ✔ Volume-based: Prices decrease as you purchase higher bandwidth tiers.  

➡️ Custom and Enterprise Pricing

For customers with larger or long-term requirements, Rayobyte offers custom pricing and enterprise-level discounts. Our sales team can provide tailored packages based on:

• ✔ The number of proxies or total bandwidth required.
• ✔ The duration of your subscription.
• ✔ Specific use cases or high-volume needs.

To request a custom quote, contact our sales team at sales@rayobyte.com.

➡️ Need Help?

If you’re unsure which plan or pricing tier suits your needs, our team is here to help you find the most cost-effective solution.

✔ Write to Sales — Let us know your goals and expected usage.
✔ Create a Ticket — Our sales team will respond with the best available pricing options.
✔ Visit Our Pricing Page to compare plans and automatic discounts.

✔ Happy Browsing!

After you have completed the purchase, to access your proxies, follow the instructions below:

1) Please log in to your account here: https://billing.rayobyte.com/hosting/clientarea.php . You may also follow this video guide on how to access your client area too https://www.youtube.com/watch?v=XJoHmvKvfNM

2) After logging in, you may access your proxies here: https://rayobyte.com/proxy/dashboard/. You may also use the Shortcuts link found on the bottom left corner of, "Log In To Proxy Dashboard", to log in to your proxy dashboard as well.

If this is your first time logging in, you will need to assign your proxy's location in, and after saving your assigned proxy's locations, your proxies will appear on your proxy dashboard.

Make sure you authorize your computer's IP address prior to usage, so that your proxies will grant usage access to the IP that you authorize. You may follow this video guide on how to do just that: How to authorize you IP address for proxies: https://www.youtube.com/watch?v=SxRB6Pq_esI

If you would like to change your account password, you may do so at this link: https://billing.rayobyte.com/hosting/clientarea.php?action=changepw

Account Information Management

Primarily, the client area allows you to edit your account information. The information updated will reflect instantaneously on your invoice. It also allows you to update the email address that is associated with your account.

Use this direct link to edit your account information.

Services

The services section shows you all of your services, their renewal amount, and due dates. Service status indicates if they are active, or terminated. It will also show orders that were not pushed through. Those orders are marked cancelled.

Here’s the direct link to view your services.

Billing

You can check your invoices and manage your payment information through the billing section. My invoices show all of your invoices, both paid and upcoming. 

Manage credit card information lets you update your card information.

To view your invoices, click here: https://billing.rayobyte.com/hosting/clientarea.php?action=invoices

Use this link to manage your credit card information. 

Support

This section is currently unavailable. Instead, please use our website to reach out to our support team or email us directly through support@rayobyte.com

Our knowledge base can be accessed here.

Login

Login gives you a shortcut to your Proxy dashboard.

Affiliate Dashboard

We have an affiliate program that allows you to get commissions from your referrals. The affiliate dashboard allows you to monitor your affiliate earnings and request for payout. 

Access your affiliate dashboard here.

Sub-account Management

You can add sub-accounts if you need to give limited access to other users. 

Here are the features that you can set:

• Configure a sub-account with client-area access
• Be able to receive the following emails:
• General Emails - General Announcements & Password Reminders
• Product Emails - Order Details, Welcome Emails, etc…
• Domain Emails - Renewal Notices, Registration Confirmations, etc…
• Invoice Emails - Invoices & Billing Reminders
• Support Emails - Allow this user to open tickets in your account

Here’s the direct link to access the sub-accounts sections.

We do! You may contact us at support@rayobyte.com and we can assist with setting up an affiliate account for you. Our affiliate system is based on a 15% commission and you can additionally offer your referrals a discount coupon as an incentive to purchase a product from us using your affiliate link. Since our affiliate system is based on a 15% commission, you can choose how to split the 15% between a discount code and your commission (Discount Code + Commission = 15%). This is a great way to make money on the side! Our largest affiliate makes over $1000/month by just referring customers to us!

How do I get my commission?

Affiliate Payouts are processed through PayPal every 15th of the month. You can contact us ahead of time so we can include your request in our payout schedule. Note that we require a minimum of $50 to qualify for a payout.

How to authorize dedicated, semi-dedicated or ISP proxies.

How to authorize Rotating proxies.

In short, you are provided with IPv6 addresses upon purchase. Each of the IPv6 addresses will have their own unique username:password combination for authorization. Note: the password will be the same for all IPs, only the username is unique. Your connections are then tunneled through a static IPv4 IP address used in your browser configuration. For more infomation, check out the graphic below:

Like our IPv4 offering, we offer unlimited bandwidth on our IPv6 proxies. This is subject to abnormal usage (e.g. - 1000 TB per month). 

To help answer this question, here is a link that helps check if a site is IPv6 compatible. All you need to do is enter the website URL and the site will tell you whether or not that URL has an IPv6 server able to receive traffic. In addition to this site, there is also a list of top sites that are IPv6 compatible.

As of right now, only Los Angeles, but as our subnet network grows, so too will our list of locations!

Currently, we do not have a rotating system in place for our IPv6 proxies. Instead of a rotating system, we are able to offer thousands of IPs at a low cost. It’s for this reason that you’re able to buy more dedicated IPv6 proxies at a cheaper rate than rotating IPv4 IPs.

With an IPv6 proxy, you can easily manage social media, scrape the web for valuable data and more!

Quality Virgin IPv6 Proxy  

Our high quality IPs are clean and ready to use. Vetted by new clients, each IP is linked to our ASN (a full /32). Each /64 subnet you purchase includes a single static IP. With sizes ranging from 4.2 billion /64 subnets, 16.6 million /56 subnets, and 65,000 /48 subnets, you’ll be fully equipped to tackle the digital world. Plus, we’re growing, and soon we’ll be diversifying our pool with 12.6 billion /64 addresses and 3 different /32 subnets.

Unbeatable Price  

With 4 billion /64 level IPv6 proxies, finding what you need is easier than ever. IPv4 pricing has nothing on the cost-effective IPv6 proxy, rated at $0.20/ip/month. A full wallet and massive stock of IP addresses? Sweet victory.   

Diverse Use Cases  

Switch from project to project with ease thanks to our various use-cases. Need proxies on the /64 level? We have you covered. From search engines to social media, IPv6 proxies will establish you as a digital trailblazer. As a bonus, we offer username:password authentication. Upon purchase, you’ll receive a unique username and password combination for each IP in your account.  

Dedicated IPv6 Through And Through

Downtime is wasted time. With an uptime rate of 99%, our IPv6 proxies run with efficiency and effectiveness. In addition, our IPv6 proxies offer total control over performance, speeds, and how a subnet is perceived by a website. Double selling subnets? Not on our watch. 

Number of Task per Server/My Server keeps disconnecting

Your server may be turning off/disconnecting for a few reasons.

• Your windows license is expired. This can be checked by turning on your server HERE:
  • You will then need to login to the server, and in the bottom right hand corner, Windows will either show that the Windows license is expired, or the number of days it has left.
  • If windows license is expired, then follow this article: HERE
    • If windows license is not expired, then continue below.
• Too many tasks are running on the Server/VPS
  • The number of tasks you can run in a server/VPS depends on the Server/VPS size you will select. If you select a smaller sized Server/VPS, and run too many tasks on that server, this can cause the Server/VPS to freeze, disconnect, shutdown, or restart.
  • The fix for this is either by running less tasks. Tasks manager performance tab should be opened to monitor for maximum number of tasks.
    • Or you can upgrade to a larger server to handle more tasks. We have a guide below on which server size would be best for you number of tasks.
      
      

If you are using one of our shoe servers from: http://shoeservers.com/ then you might want to know how many task you can run on your server.

We recommend following the guide below:

Running more task than recommended could cause the server to freeze, slow down, and any bots/programs that may be installed on the Server/VPS will not run efficiently.

RAM/CORES

2GB/2Core = 15 task

4GB/4Core = 25 task

6GB/6Core = 50 task

8GB/8Core = 70 task

10GB/10Core = 85 task

14GB/14Core = 100 task

18GB /18Core = 130 task

24GB/24Core = 160 task

➡️ Testing Server or VPS Internet Speed

When checking your server or VPS internet speed using Speedtest.net, it’s important to follow a few best practices to ensure accurate results. The browser, test location, and test conditions can all impact what you see.

➡️ Step 1: Use the Correct Browser

Always use Mozilla Firefox when performing a speed test. Other browsers, like Google Chrome, do not handle multi-threaded connections properly during Speedtest, which can result in inaccurate or lower speed readings.

➡️ Step 2: Verify the Correct Test Server Location

Speedtest.net may automatically select an incorrect test server location — often in a completely different city or state from your actual VPS or server. This distance can cause latency and reduced reported speeds.

✔ To correct this:

1. Manually search for and select the city or state where your server is physically hosted.
2. Run the test again to see accurate results for your true server location.

Example: If your VPS is hosted in Dallas, but Speedtest defaults to Buffalo, select a Dallas-based test server before running your test.

➡️ Understanding Speed Test Variations

We can assure you that all Rayobyte servers are on 1 Gbps premium, dedicated network lines. If your speed test results appear lower than expected, the issue typically lies with how these online speed tests measure performance — not with the server’s actual network speed.

Here are the common reasons why your results might appear inaccurate:

1. Single Connection Limitation: Speedtest.net measures speed using a single connection, which may not fully utilize a 1 Gbps line.
2. Shared Bandwidth on Test Servers: To see the full 1 Gbps, both your server’s connection and the Speedtest server’s connection must be 100% free — which is rarely the case. Many users are running tests simultaneously, consuming available bandwidth.
3. Server Overload: Speedtest servers can become overloaded. You might see 100 Mbps during one test and 900 Mbps a few seconds later.
4. IP Location Mismatch: Some IPs used for VPS instances are registered to one location (for example, Buffalo), while the physical server may reside elsewhere (for example, Dallas). Since Speedtest bases its server choice on IP geolocation, it may test against a distant server — skewing results.
   Learn how to correct your Speedtest location here.
5. Continuous Network Monitoring: Rayobyte continuously monitors and tests network speed every 30 minutes to ensure consistent, high-quality performance. Any inconsistencies you see are almost always due to external testing conditions — not Rayobyte’s network.

➡️ Verifying 1 Gbps Speeds Manually

If you’d like to confirm your server’s full bandwidth capacity, follow these steps:

1. Download a Test File: Download a 1 GB test file from an unused dedicated server.
   • ✔ A single file download should show around 500–600 Mbps in your task manager.
   • ✔ Downloading 2–3 files simultaneously should show 800–900 Mbps, demonstrating the full network capacity.
2. Use an Alternate Test Site: Test using TestMy.net, which has been shown to deliver more consistent and accurate results.
   During off-peak hours, expect results of 700+ Mbps.

➡️ Summary

Speedtest.net results can vary widely due to browser limitations, incorrect server selection, and external bandwidth congestion. By testing with the correct location, using multiple downloads, and verifying through reliable tools like TestMy.net, you can confirm your server’s true 1 Gbps dedicated speed.

Rest assured that Rayobyte’s servers operate on premium, high-performance connections designed for speed, stability, and consistency.

➡️ Need Help?

If you’re still experiencing issues, our Customer Success team is here to help!

✔ Submit a Support Ticket

✔ Explore More Rayobyte Guides in our Knowledge Base

✔ Happy Scraping!

Without a doubt, https://www.speedtest.net/ is the most used speed test checker out there. However, what people don't realize is that they are actually not the best....

---------------

Problem #1

Since the IP addresses that are allocated to the dedicated servers that we run your VPS machine's on are located in Buffalo, but the actual server is hosted in another datacenter (for example, our Dallas datacenter location), Speedtest.net doesn't have smart enough technology to realize that the server is in our Dallas datacenter, so they do a speedtest from our Buffalo location. That's a very long distance, and it explains why you see bad speed test results if you have a VPS in our Dallas location (refer to this article: https://support.speedtest.net/hc/en-us/articles/203845660-How-do-I-correct-my-location-)

What can you do?

The only thing to do so you can see your TRUE speed is to test on another site. https://testmy.net/download has been reliable showing 700+ Mbps speeds for us. Just do a Google search for "online download speed test" and try any number of sites... if you see just ONE site that has 700+ Mbps speeds (and you will), then you know that the problem is not with our server's speeds, but rather with the test servers you are running the speed tests on.

Refer to this article for more information on why speed tests are unreliable, but you are truly on a 1 Gbps network line: Why Do I Get Low Speed Test Results?

----------------

Problem #2

They have their very old version that runs on Adobe Flash, and their new Beta version that runs without Flash. Firefox doesn't even support Flash anymore, that tells you how outdated that technology is. Well, that also affects your speed test results. Here's proof from the same Windows VPS server of speed tests I ran, one on Chrome (which uses Adobe Flash) and one on Firefox (which uses the new Beta version)

Chrome:

https://gyazo.com/b713b925ebfb2314fb98309698093538

Firefox:

https://gyazo.com/1fa59021ca8103fb81e9a75ffbf20342

So, if you're going to test our VPS's speed, please refrain from using Chrome that uses old technology and use Firefox (which is preinstalled on your VPS already).

Your server is on 1Gbps (1000Mpbs) network. You can view the full speed of your server viewing the Ethernet (network) connection on the Performance Tab in Task Manager. To proceed with this test which will show the full speed of your server, download our test 1GB file simultaneously 3-5 times in Firefox.

If you are trying to test the network connection speed of your server, please follow these steps:

You MUST use Firefox as your browser to perform this test for accurate results:

1. Start Windows Task Manager and go to the Performance tab (see image below).
2. Download our test file from our unused dedicated server:  http://ipv4.download.thinkbroadband.com/1GB.zip . Downloading this 1GB file one time will NOT show 1Gbps. 
3. Start the download 3-5 times at the same time so that you can see the  connection (see image).  Again You MUST use Firefox as your browser to perform this test.

You will see speeds of over 900Mbps when you test this way. If you do not or if you need further assistance, please contact us.

You may find that when you look up your server's/VPS's location on a site like iplocation.net, that it shows to be in a different location than you had requested for the product. 

This is because the IP that is assigned to the server/VPS has not had its Geolocation updated yet. However, your server/VPS is physically located in the location you have requested, and this physical location is where the signal is directly coming from. The virtual location of the IP associated with the server has no effect on performance at all. 

This can be proven by testing the server in Chrome through speedtest.net. If you set the test server location to the virtual location of the IP, then test server location to the physical location of the server/VPS, you will see much faster speeds with from the location that you have selected physically for the server/VPS. More detailed guide on testing through speedtest.net can be found in this article: Why Do I Get Low Speed Test Results?

If you find that your Server/VPS is turning off on its own every 30 minutes - 1 hour, then your Windows License is most likely expired. Review the steps below for how to get your server license rearmed and ready to be used again.

How to Turn Your Server On

If your server is already online, please skip this section and go to the Rearming Your Windows License section below.

1. If your server is offline, you will first need to login to your server dashboard here. 
2. Once logged in, you should see the option to choose VPS or Dedicated Server. Choose the product that you currently working with.
   
3. Once selected, it will then prompt you to log in to your server. Please provide your credentials in order to access your server management panel.
   
   
4. Once logged in, select the server you want to turn on by clicking the black arrow on the right side of the listing.
   
   
5. Select the green "Start" button to power the server back on.
   
   

How to Rearm Your Windows License

1. Proceed to login to your server as you normally would. If you need assistance logging into your server, visit our guide here. 
2. Once logged into the server, select the "Windows PowerShell" logo found at the bottom left corner of the desktop.
   
   
3. Once you select the PowerShell icon, a prompt will appear. Type in slmgr -rearm and then press enter.
   
   
4. A message will then appear confirming that you have successfully rearmed your license. You will need to restart your server in order to complete the process. 

Want us to help?

If you would like us to renew the license on your behalf, please send a message to us by emailing support@rayobyte.com.  In your message, you should include your issue (server license rearm needed), your server's username and password, along with your consent for us to access your server and rearm the license. As the rearming process requires a restart, please be sure that you save all your work before requesting us to rearm your license. 

Please be sure to have a remote desktop application downloaded before attempting to access the server. You will receive the following information below:

IP: IP you receive from us in email after purchasing.

Username: Administrator

Password: Password you set/receive

• How to login to a server on Windows: Video
• How to login to a server on Mac: Video
• If you are using proxies on the server - How to authorize your IP address for proxies: Video
• If you are using the proxies in browser on server - How to test proxies in your browser: Video

After you've purchased a VPS/Server, there are some steps that you will need to complete to be able to login to the VPS/Server. These steps are outlined below:

1. You will receive an email with the subject 'Your New VPS' or Server. You will need the Main IP, Username, and Password from the email. 
2. If you do not receive this email, you may login to your client area to find the Server information HERE You may be asked to login to your account. 
3. Once you have the server/VPS information, you will follow the below guides depending on whether you are on Windows or Mac.

*You can manage your VPS/Server Power/Password in the services area of the client dashboard by clicking on your VPS/Server HERE

Windows: 

1. Click Windows Button in bottom right corner HERE
2. Start typing for 'Remote Desktop Connection' HERE
3. Enter the Server/VPS IP into the 'Computer' blank, then click 'Connect' HERE
4. You will then receive a window asking for credentials. You will enter Administrator for the Username, and the password you set for the Password. HERE
5. You will receive a warning stating the remote computer cannot be identified directly. Just select 'Yes' to proceed HERE
6. You should now be logged into the VPS/Server and see a screen like this HERE
7. Complete!

*We have a video tutorial on how to do this HERE

Mac/Apple:

1. You will need to go to the App Store HERE
2. Search for 'Parallels Client' HERE
3. Download the Parallels Client app from app store for free
4. Open the Parallels app, and you will receive a prompt that states 'You have no connections configured'. Select 'Add' HERE
   1. If you don't see the prompt, you are able to add a new connection by right clicking on the blank area in the app, and select 'New connection' HERE
5. Select 'Standard RDP'
6. You will then receive a prompt asking for credentials. Enter the Server/VPS IP into the 'Server' blank. You can then name the server connection whatever you'd like in 'Friendly name', then click 'OK'  HERE
7. A connection will have appeared, and you can now click on it to connect HERE
8. You will then enter Administrator for the Username, and the password you set for the Password. HERE
9. You should now be logged into the VPS/Server and see a screen like this HERE
10. Complete!

*We have a video tutorial on how to do this HERE

If you find that your Server/VPS is turning off on its own every 30 minutes - 1 hour, then your Windows License is most likely expired.

You can either reset the license following the instructions below, or our support team can complete this process for you if requested. 

If you would like support to reset license for you:

In order to renew the license on your behalf, kindly provide us with your consent along with your server's Administrator password, for us to access your server, and we should be able to renew the license in just 10 minutes of support replying to the ticket.

Please note that the renewal would require a reboot in the process, thus kindly ensure that you have saved your work or settings on your software before we proceed. Once we receive your acknowledgement, we will renew your server’s license as soon as possible, in order to minimize interruption to your service.

To reset the license yourself:
1) Please look for the Windows Powershell logo found at the bottom left corner of your desktop, which looks like this: Screenshot

2)     On the Windows Powershell prompt, please type slmgr -rearm and press enter – like so: Screenshot
3) The system will inform you that you have successfully renewed your Windows license, and kindly proceed to reboot your server to complete the process.

For older versions of NET Framework, an installation on a Windows server must be performed in Server Manager. Please view the following instructions:

Enable .NET Framework 3.5 by using the Add Roles and Features Wizard

https://technet.microsoft.com/en-us/library/dn482071.aspx

1. In Server Manager, click Manage and then select Add Roles and Features to start the Add Roles and Features Wizard.
   
   
2. On the Select installation type screen, select Role-based or feature-based installation.
   
   
3. Select the target server.
   
   
4. On the Select features screen, check the box next to .Net Framework 3.5 Features.
   
   
5. On the Confirm installation selections screen, a warning will be displayed asking Do you need to specify an alternate source path?. If the target computer does not have access to Windows Update, click the Specify an alternate source path link to specify the path to the \sources\sxs folder on the installation media and then click OK. After you have specified the alternate source, or if the target computer has access to Windows Update, click the X next to the warning, and then click Install.
   
   If you are using Server Manager in Windows Server 2012 to add a role or feature to a remote server, the remote server’s computer account (DOMAIN\ComputerName$) requires access to the alternate source file path because the deployment operation runs in the SYSTEM context on the target server.

TABLE OF CONTENTS

• Getting Started FAQ
  • What are the minimum requirements to get started?
• Billing FAQ
  • What discounts do I receive as a reseller? What is the pricing structure?
  • Are there any other fees I should be aware of?
  • How and when am I billed?
• Proxy Management FAQ
  • How do I authorize the proxies?
  • Do you have an API that I can manage my proxies with?
  • Do you allow replacements?
  • Do you support purchasing proxies from different countries and different cities?
  • Do you allow me to automatically purchase new proxies via your API?
  • Do you allow a demo of your reseller platform?

Getting Started FAQ

What are the minimum requirements to get started?

Here is how the onboarding process looks:

1. Test our proxies

   1. First, we require all resellers to test our proxies to ensure they meet your requirements. We will setup a free trial for you to test on the target websites that your customers typically use the proxies for, or you may give the proxies to some of your customers to test and report back to you.

2. Sign Contract

   1. You will sign this contract that asks for you to enter what Product, Qty, and Preferred Delivery Date that you want.

   2. You are required to purchase a minimum of $250/mo in proxies that will be deducted from your balance (below).

3. Pay $1000 Credit Deposit

   1. Our reseller ecosystem runs on a balance of credits that are consumed as you purchase proxies. We require a minimum starting balance of $1000 which will be applied to your purchased proxies when we deliver them on your Preferred Delivery Date.

4. Proxies are delivered, billing starts!

   1. As soon as your first order of proxies are delivered, we will begin billing for the proxies as the Reseller Platform fee.

Billing FAQ

What discounts do I receive as a reseller? What is the pricing structure?    

Discounts are based on the amount you purchase. The more you buy, the better your rate. Our pricing is structured in tiers, so purchasing larger volumes unlocks greater discounts automatically. You can review the latest pricing tiers on our website.

For example:

• 100 US Data Center Proxies:

  •  $170/mo (public pricing) 

• 500 UK ISP Proxies

  •  $2400/mo (public pricing) 

• 700 GB of Residential Proxy Traffic

  •  $2800 (one-time, non-expiring; public pricing) 

    •  Note: these GB do NOT expire. You can use them over any period of time that you want, therefore it is recommended that you consider purchasing larger amounts of bandwidth up front to reach a higher discount tier. 

Are there any other fees I should be aware of?

There are two other fees that you will need to be aware of:

1. Reseller Platform Fee:   $100/mo

   1. This is a flat fee to gain access to our reseller dashboard and API
      

2. Bandwidth for static IPs:   $30 per 10TB overage fees

   1. You are given 300GB of data for every static proxy you purchase. For example, if you purchase 500 data center proxies, you would be allowed 150 TB of data across all of the IPs. If you go over 150 TB, you will be billed in $30 increments for every 10TB over. 

   2. The same applies for ISP proxies (which are considered ‘static’ IPs, too). Residential proxies are billed on a per-GB basis and this does not apply there.

How and when am I billed?

There are two billing models to be aware of when reselling:

Static IPs (data center and ISP proxies)

For any data center or ISP proxy reselling, the reseller must purchase the IPs they want to resell up front, on a 30-day period. You can upgrade as you need in a given month, but you cannot downgrade until the IP reaches the end of the billing period. We apply this same logic for all of our non-reselling customers, too.

The reason for such logic is that we have to make 1+ month commitments to the upstream providers we lease wholesale IPs from, and so we must bill our resellers in the same way otherwise the relationship wouldn’t be apples-to-apples.

For example:

You have a customer that reaches out that wishes to purchase 100 proxies from you, and you will charge them $200/mo. You write to us and indicate that you need 100 proxies to sell, to which we deliver them and start your 30-day billing.

However, if the customer on day 3 says: “Your proxies are banned on my target website. I want a refund.”, it is on you to handle the refund according to your refund policies. Rayobyte is not liable for such circumstances, and you are still left to pay for the remaining days of the 100 IPs. 

If you decide to refund said customer in the above example, you would be able to sell those IPs to a different customer, though. Our API allows you to manipulate the authorizations on any proxy IPs, so in the above scenario you would likely do the following:

1. Refund customer their money

2. Call our API to remove their authorizations so they cannot use the proxies again

3. Sell those 100 IPs to the next customer that purchases from you
   
   

Therefore, we strongly encourage resellers to take into account “overhead inventory” in your COGS (Cost of Goods Sold) for two common cases:

1. Refunds:  

   1. A customer may test your proxies and determine the proxies do not work well for their use case (IP is banned on the target website is the most common). In this case the customer would ask for a refund. At Rayobyte we work with the customer first to try and find IPs that do work for them (different subnets, different ASN, etc), and if they still are not able to work with their use case, then we will refund them. In this case, you will have unused inventory and cannot return those IPs to Rayobyte.

2. Chargebacks:  

   1. When a customer files a chargeback. Similar case to the above.

As a general rule of thumb, at Rayobyte we have around 10-20% of additional inventory at any moment in time. If you are just starting out, that percentage may be larger, but over time you will be able to drive more efficiencies in your costs and overhead. Keep in mind that overhead inventory isn’t always a bad thing either:  by having more IPs available, you can do more of the following:

1. Give away free trials to your customers. At Rayobyte we offer a 7-day money-back guarantee. Since we have this overhead inventory already, it really isn’t an additional cost for us to offer this.

2. You can help customers find the IPs that work best for them (as mentioned in the Refunds section above). The larger your overall IP pool is, the more diversity you will have to assign to your customers, and thus the more likely you are to provide them with IPs that will satisfy their needs.

Residential Proxies

Residential proxies are billed on a “per-GB” (usage) model. This means that every GB your customer consumes, it will be billed for.

The way it works is that you will prepay for the amount of GB that you want (see Pricing section above). After you have prepaid for your GB balance, you can then assign GB to your individual customers. This will reduce your total GB balance regardless if your customer has consumed their GB or not. If a customer requests a refund or chargeback, you can reclaim any unused GB they had in their account and return that back to your balance, however any used GB is something that you must pay for.

Proxy Management FAQ

How do I authorize the proxies?

You can use this guide to learn how to test and authorize your proxies.

Per that guide, the same rules apply for reseller authorizations:

1. Use port 3128 for Via IP authorizations (HTTP connections), port 80 in very rare situations where 3218 doesn't work, or 1080 (SOCKS connections).

2. Use port 4444 for Username/Password authorizations (HTTP connections), port 8000 (in very rare situations where 4444 doesn't work), or 1081 (SOCKS connections). 

3. Use port 8000 if you have a Residential proxy package.

Do you have an API that I can manage my proxies with?

Here is our API that allows you to manage residential and static IP reselling:

https://rayobyte-reseller.readme.io/docs 

Do you allow replacements?

Unfortunately, we do not allow replacements due to the same reasons mentioned in the Billing sections above. As a reseller, it is your responsibility to burden the inventory if an IP does not work on a particular website or use case. This creates an apples-to-apples economy between:  

OUR UPSTREAM PROVIDERS -> US -> YOU  (each of us pays on a 30-day billing period).

Your option for IPs that do not work for a particular customer is to:

1. Give them new IPs from your inventory, and you will then have their old IPs in your overhead inventory

2. Give their old IPs to other customers of yours. Ideally, you have customers in many different niches so that IPs that may not work on one niche (i.e. - managing social media accounts), may work in another niche (i.e. - scraping e-commerce sites)

3. If you are unable to assign these IPs to other customers, then you can return these proxies at the end of the 30-day period by notifying your reseller Account Manager.

Another important note about the economics of this policy:  at Rayobyte we allow our customers to receive only enough replacements that are equivalent to their package size. For example, if they have 100 proxies, we allow them 100 individual replacements in a given 30-day period.

The reason we limit them on the number of replacements they are allowed is that is incentivizes them to be cautious with their usage. In the early days of Rayobyte, we allowed unlimited replacements. What this did was that it encouraged customers to “burn and churn” the IPs, which reduced the quality of our overall IP pool (which we cannot return to our upstream providers until the end of our 30-day period). Therefore, this limit makes the customer run their software at more generous speeds so that they avoid being banned in the first place. 

Do you support purchasing proxies from different countries and different cities?

As of June 9, 2022, we can only manually assign you proxies of your choosing at the very beginning, and this depends on our availability. We intend to add functionality to our API that allows you to select these more flexibly at a later date.

You can see all of our available countries for our static IPs on our pricing page here. For city-selection, this varies depending on the country and we ask that you reach out to us with your specific needs.

For residential proxies, we support over 100 countries around the world. You can use country-targeting, as well as city-targeting.

Do you allow me to automatically purchase new proxies via your API?

As of June 9, 2022, we can only manually assign you proxies of your choosing at the very beginning, and this depends on our availability. We intend to add functionality to our API that allows you to manage your proxies at a later date such as:  buying new IPs, returning IPs at the end of their billing date, and so forth.

Do you allow a demo of your reseller platform?

Unfortunately, we do not have a demo version available, and due to the effort to set up a new account, we require the $1000 deposit first before we can get started.

However, you can see everything you need to see via these:

1. Residential Reseller Demo Video

   1. Password: 3swbnhp3gLPMXCMJ
      

2. Static IP (Data Center and ISP) Reseller Demo Video
   

3. Our API

Introduction

As a dedicated reseller partner, your commitment to maintaining a trustworthy and secure service is paramount. In this era of heightened digital security concerns, it's essential to ensure that your services are not just efficient, but also secure and compliant with industry standards. One effective way to achieve this is through the utilization of sub-accounts. Let's explore how sub-account management can significantly benefit your operations and protect your user base.

Why Use Sub-Accounts? 

Precise User Monitoring and Control

Using sub-accounts enables you to segregate the traffic and activities of each user under your reseller account. This separation is crucial for closely monitoring user behavior and swiftly identifying any potentially abusive or malicious actions.

Targeted Compliance and Issue Resolution

In the unfortunate event of a user violating policies, our compliance team can pinpoint the exact account responsible. This targeted approach, as opposed to a blanket action against all users under a single account, ensures that only the offending user is addressed. Our compliance team rigorously audits activities to enforce our Domain Blacklist Policy, safeguarding the integrity of our services.

Mitigated Risk for Your Entire User Base

Without sub-accounts, a single abusive user can jeopardize the access of your entire user base. By implementing sub-accounts, you safeguard your legitimate users from being unfairly penalized due to the actions of one.

How to implement Sub-Accounts?

Setting up sub-accounts is a straightforward process. Our platform offers intuitive tools and guides to assist you in creating and managing these accounts efficiently. Check out our API documentation for sub-user creation here. By doing so, you can:

• Assign and manage user permissions with ease.
• Track individual user activities and usage patterns.
• Respond proactively to any unusual or potentially harmful activities.

In conclusion, sub-accounts are not just a feature – they are an essential tool in your arsenal to maintain high standards of service and security. By adopting sub-accounts, you demonstrate a commitment to providing a secure and reliable service. This not only enhances your reputation but also builds trust with your user base. Remember, in the digital world, the safety and reliability of services are as crucial as their functionality. Embrace sub-account management today to step into a future where security and efficiency go hand in hand.

How do I set up my residential rotating proxy?

There are two ways to use our residential proxy network: with or without Proxy Pilot. When you first log in to your proxy dashboard, you can get started right away with either option.

Without Proxy Pilot

Pros:

1. Can get started in seconds by using the residential proxy gateway just like you would use any other proxy
2. No additional code changes needed to your software

Cons:

1. Success is not guaranteed
   
2. Unoptimized software configurations in your software (headers, for example) may lead to unsuccessful results

With Proxy Pilot

Read more about what Proxy Pilot is here (business overview) and a technical overview here.

Pros:

1. Proxy Pilot will give you guaranteed, successful, responses to your software for every request sent in by doing retries on the target site on your behalf
2. Proxy Pilot will adjust the headers in your requests that will lead to the greatest chance for successful page loads

Cons:

1. Requires adding a couple of lines of code to your software.

Are your proxies ethically sourced?

Yes! Unlike some of our competitors who leave their sourcing methods vague and unclear, we are open and honest... as it should be.

We primarily source from our partner product cashraven.io. We also source from other vendors who meet our standard of ethics which requires them to compensate end users for the bandwidth sold. 

With CashRaven, we create a mutually agreeable contract with end-users, or developers, that provides clear and consistent messaging on "what" end users are really signing up for. We intend to hide nothing!

Read more about our Ethics on this page:  https://rayobyte.com/products/rotating-residential-ips/ethics/

What websites and use cases do you allow on your network?

We currently work most closely with data scraping companies that wish to aggregate publicly available data at scale using our residential proxy network. However, if you feel that your use case is legal and ethical, please contact support@rayobyte.com and we would be happy to assess whether or not your use case would be allowed in our network.

How can I sign up?

We believe in a healthy ecosystem where customers (you) and end-user nodes (the residential IP) share in the benefit of this solution. Therefore, we require every customer to go through our vetting process to ensure they are a right fit for our ethical network. 

Please fill out the form on this page to get in contact with one of our vetting specialists:  https://rayobyte.com/products/rotating-residential-ips/

Do you allow geo-targeting for certain cities/regions/states/countries?

We do offer city, state, and country level targetting and you may check the following support articles to know more about this.

Geo-targeting By City

Geo-targeting By State 

Geo-targeting By Country

How large is your proxy pool?

Our proxy pool fluctuates in size every day. For all small to medium-sized customers, our pool is plenty large enough to solve your needs (over 100,000 IPs). For Enterprise customers looking to do very large volumes, please reach out to us and we can discuss your needs in more detail.

Can I resell your residential rotating proxies?

We are considering resellers on a case-by-case basis, given our commitment to an ethical ecosystem. It is our utmost priority to ensure any customer that uses our network abides by the same vetting process we do for our customers. Please reach out if you believe you would be a candidate to resell our services, abiding by all of our vetting procedures listed here:    https://rayobyte.com/products/rotating-residential-ips/ethics/

➡️ Overview

Hello! This article will explain how you can implement your rotating residential proxy into your Python code. If you have any questions that this article does not help answer, please feel free to reach out to our team at support@rayobyte.com.

➡️ Prerequisites

Before getting started, make sure you have:

• ✔ The latest version of Python.
• ✔ The Requests library installed.
• ✔ Install & Learn More about Requests Library

➡️ Example Code

Use the following Python code to integrate your Rayobyte rotating residential proxy:

import requests

url = "https://www.rayobyte.com/"
proxies = {
    "https": f"http://PROXY_LOGIN:PROXY_PASS@PROXY_IP:PROXY_PORT/"
}
headers = {
    'user-agent': 'Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.141 Safari/537.36',
    'content-encoding': 'gzip'
}

r = requests.get(url, headers=headers, proxies=proxies)

print(f"Response Body: {r.text}\n"
    "Request Headers:"
    f"{r.request.headers}\n\n"
    f"Response Time: {r.elapsed.total_seconds()}\n"
    f"Response Code: {r.status_code}\n"
    f"Response Headers: {r.headers}\n\n"
    f"Response Cookies: {r.cookies.items()}\n\n"
    f"Requesting {url}\n"
)

➡️ Need Help?

If you’re still experiencing issues, our support team is here to help!

✔ Submit a Support Ticket

✔ Explore More Rayobyte Guides in our Knowledge Base

✔ Happy Scraping!

➡️ Why Does Rayobyte Blacklist Domains?

To ensure that our residential proxies maintain their ethical reputation (see our ethical sourcing page), we have implemented a policy for domains that can be accessed through our network.

We actively monitor for suspicious activity and have an internal system that alerts us when flagged domains or unusual requests occur. This helps us protect the integrity of our proxy network and prevent misuse.

➡️ What Sites Are on the Blacklist?

Domains and industries commonly blacklisted by our system include, but are not limited to:

❌ Banking, Credit Card, and Other Financial Institution Sites

Most legitimate use cases do not require proxies to access these types of sites.

Examples:

• Banking
  • Wells Fargo
  • Citibank Online
  • Ally
• Credit Card
  • Chase
  • American Express
• Other Financial Institutions
  • TD Ameritrade
  • Ivy Investments

❌ Any Login URL or Authentication Server

These requests are often associated with brute force login attempts rather than legitimate web scraping or data extraction.

Examples:

• Hulu Authentication
• Riot Games Authentication
• Uber Authentication

❌ Mail Servers & Mailing Endpoints

Email spam is a major issue, and we take steps to prevent unauthorized mailing activity through our network.

Examples:

• mail.websitebod.com
• mail.asdfmailk.com
• imap.mail.com
• mail.abcnetworkingu.pl
• mail.ertemaik.com
• imap.gmx.com
• mail.imailzone.com
• mail.hotil.it

❌ API URLs

If you need access to a company’s API, you should set it up through their official system rather than using proxies. Proxies are often used to bypass **terms of service**, making this activity suspicious.

Examples:

• eBay API
• Sony Entertainment Network API
• Coinbase API

➡️ How Does Rayobyte Communicate When a Domain Is Blacklisted?

If our system detects a request to a blacklisted domain, we will:

• ⚠️ Block the domain from being accessed by all proxies on the network.
• ⚠️ Notify affected customers or resellers about the ban.

➡️ Can I Get a Domain Removed from the Blacklist?

To request the removal of a domain from the blacklist, users must provide:

• ⚠️ A list of sample URLs they are trying to access.
• ⚠️ A detailed explanationof why they need access, including:
  • A screencast video walkthrough of their software or project.
  • A documented walkthrough with screenshots showing the extracted data.
  • A written explanation of what data is being gathered and how it is used.
• ⚠️ A written confirmation that the user is not engaging in any illegal activities.

Note: The decision to approve access is entirely at Rayobyte’s discretion.

➡️ Need Help?

If you have any questions about this policy, please contact our support team.

✔ Submit a Support Ticket

✔ Explore More Rayobyte Guides in our Knowledge Base

✔ Happy Scraping!

How will I be billed for bandwidth? 

We offer a non-expiring bandwidth billing model. This means that you can purchase as much bandwidth as you need and use it whenever you need it. It will never be removed from your account so there is no commitment needed on your end!

How do I purchase bandwidth? 

Once you've gone through our vetting process with our sales team and have access to your user dashboard, you can visit this page to purchase more bandwidth whenever you need it. We are going to be introducing an auto-replenishment system that will allow you to add more GB to your account automatically when your bandwidth balance reaches a certain number (below 1 GB, for example). 

If you'd like to talk to our sales team, please visit this link to get started!

How do I auto-replenish my bandwidth balance?

You can configure your account to auto-replenish your bandwidth balance. You can do this via your residential proxy dashboard here. The system triggers this process whenever you reach a certain bandwidth level, which you will need to set. The additional bandwidth added will also depend on how much you will need. (Please see screenshot)

Note that the auto-replenish feature will require you to enroll in our automatic billing. You can do this by making your initial purchase here. The payment information will then be used for the auto-replenish. Additionally, the cost of the additional bandwidth is still based on our pricing plans. The bigger the bandwidth, the bigger the discount. 

What is your pricing? 

In our non-expiring bandwidth model, we have eight tiers of pricing that you can see on our pricing page. 

➡️ What Are Sticky IPs?

Sticky IPs, also known as Sticky Sessions, allow you to maintain the same residential exit IP for a specific duration. This helps you preserve session continuity—ideal for login flows, checkout processes, or scraping tasks that depend on a consistent IP identity.

NOTE: Because some websites load ancillary domains that may timeout, you could experience more frequent rotation than you'd like. If you run into this issue, see the “Alternate Sticky Session Functionality” section below.

➡️ Enabling Sticky Sessions

✔ Step 1: Access Sticky Session Settings

1. ✔ Log in to your Rayobyte dashboard.
2. ✔ Click "Get Started" under Residential Proxies.
3. ✔ Locate Sessions Selection and click "Update".

✔ Step 2: Choose Between Soft and Hard Sticky Sessions

• Soft Sticky Sessions: Keeps the same IP as long as it’s available. If it disconnects, the system automatically rotates to a new IP to keep your request flowing.

  username123:password123-session-ABCDEFG@la.residential.rayobyte.com:8000

  NOTE: Websites that load multiple subdomains or external assets may trigger extra rotations. For more control, consider using “-hardsession”.

• Strict (Hard) Sticky Sessions: Maintains the same IP for the entire session duration, even if the connection drops. If the IP becomes unavailable, the request will return an error rather than automatically rotating to a new IP. This mode also prevents unwanted IP changes caused by ancillary requests (such as ads, analytics, or subresource calls) that may fail. Choose this option when connection stability and IP consistency are more critical than continuous connectivity.
  

  username123:password123-hardsession-ABCDEFG@la.residential.rayobyte.com:8000

✔ Step 3: Set Your Session Duration

Once you select Soft or Hard sessions, you can specify a custom duration (1–60 minutes):

username123:password123-session-ABCDEFG-duration-10@la.residential.rayobyte.com:8000

➡️ Combining Geo-Targeting & Sticky Sessions

You can combine Sticky Sessions with Geo-Targeting to request IPs from specific regions while keeping them sticky for your chosen duration.

username123:password123-country-US-region-california-city-los_angeles-session-ABCDEFG-duration-10@la.residential.rayobyte.com:8000

✔ Order Matters: Always list Geo-Targeting parameters first, followed by Sticky Session parameters.

➡️ Important Notes on Sticky Session Reliability

Because residential IPs come from real user devices, some sessions may disconnect unexpectedly if the host device goes offline or loses connectivity.

• ✔ If a disconnection occurs, detect it in your code and retry with a new session ID to receive a fresh sticky IP.
• ✔ Soft sessions will auto-rotate to maintain uptime; hard sessions will stop and require manual reconnect.
• ✔ Plan reconnection logic to gracefully recover from unexpected IP drops.

Rayobyte’s Sticky Session system provides session persistence and flexibility, but occasional interruptions can occur due to the nature of real residential networks.

➡️ Example Usage

✔ Soft Sticky Session Example

curl -x http://username:password-session-MyToken-duration-30@la.residential.rayobyte.com:8000 https://example.com

✔ Hard Sticky Session Example

curl -x http://username:password-hardsession-MyToken@la.residential.rayobyte.com:8000 https://example.com

➡️ Retrieving Your Proxy List

1. ✔ Go to the Proxy List section in your dashboard.
2. ✔ Click "Show" to view your proxies.
3. ✔ Click "Download" to save the list.

➡️ Best Practices

• ✔ Use short durations (5–15 minutes) when testing, and increase as needed.
• ✔ Use “-hardsession” for workflows where IP consistency is critical.
• ✔ Always combine Geo-Targeting first if you need location-specific sticky IPs.
• ✔ Implement reconnect logic in case of unexpected disconnections.

➡️ Need Help?

Still experiencing session interruptions or IP rotation issues? Our support team is happy to help!

✔ Submit a Support Ticket

✔ Explore More Rayobyte Guides

✔ Happy Scraping!

➡️ Overview

Geo-Targeting allows you to choose the geographic location of the IPs used for your residential proxies. By specifying parameters such as country, region, or city, you can route your connection through specific areas around the world. 

You can combine geo-targeting with sticky sessions to maintain a consistent IP from your selected region for the duration of your session.

➡️ Enabling Geo-Targeting

✔ Step 1: Access Geo-Targeting Settings

1. ✔ Log in to your Rayobyte dashboard.
2. ✔ Click "Get Started" under Residential Proxies.
3. ✔ Locate Geolocation Selection and click "Update".

✔ Step 2: Select Your Target Location

You can target by:

• ✔ Country:

  username123:password123-country-US

• ✔ Region/State:

  username123:password123-country-US-region-california

• ✔ City:

  username123:password123-country-US-region-california-city-los_angeles

Note: Use underscores (_) instead of spaces in city names.

➡️ Combining Geo-Targeting & Sticky Sessions

To target Los Angeles, California, USA and maintain the same IP for 10 minutes:

username123:password123-country-US-region-california-city-los_angeles-session-DonUarN5-duration-10@la.residential.rayobyte.com:8000

✔ Order Matters: Geo-Targeting parameters come first, followed by Sticky Session parameters.

➡️ Retrieving Your Proxy List

1. ✔ Go to Proxy List in your dashboard.
2. ✔ Click "Show" to view your proxies.
3. ✔ Click "Download" to save the list.

➡️ Need Help?

If you’re still experiencing issues, our support team is here to help!

✔ Submit a Support Ticket

✔ Explore More Rayobyte Guides in our Knowledge Base

✔ Happy Scraping!

Our Commitment to Ethics: 
At Rayobyte, we are committed to the highest standards of ethical use of residential proxies. We believe that web data aggregation, when done responsibly, can offer immense value to businesses without compromising the integrity of the data sources.

Our Approved Use Cases for Web Scraping:
In line with the guidelines set out in the Ethical Web Data Collection Initiative (EWDCI), Rayobyte supports the following use cases for web scraping:

• Search engine functionality

• Gauging customer sentiment

• E-commerce competitor analysis

• Hotel and flight price comparison

• Market research

• Academic research

• Real estate listings

• Weather data monitoring

• Search engine optimization (SEO)

• Website change detection

• Online reputation management

• Data visualization

• And more!

However, it's crucial to note that while we endorse these use cases, we strictly mandate that the data accessed must be publicly available. Creating fraudulent accounts to access non-public data or web pages that require authentication, or accessing non-public APIs, goes against our guidelines and is grounds for service suspension. We also do not support click-based fraud.

For more insight into our thoughts on these matters, please refer to this EWDCI fact sheet: https://ethicalwebdata.com/web-scraping-fact-sheet/

How Do We Ensure Ethical Use?

• Ethical Acquisition: Our acquisition methods for residential IPs include direct payment to customers via Cash Raven and collaborating with partners who resonate with our ethical stance.

• Strict Vetting: Our users are subjected to a rigorous "Know Your Customer" process where they need to illustrate their business case and its alignment with our ethical standards.

• Usage Monitoring: With a robust monitoring system in place, we can immediately detect and shut down any activity that deviates from our ethical guidelines.

• Total Privacy Compliance: We're committed to user privacy, refraining from collecting personal data from proxy users and adhering rigorously to data protection statutes.

Domain Blacklisting Policy: 
To ensure ethical usage, we've blacklisted certain domains, including but not limited to:

• Financial domains (banks, credit card sites, etc.)

• Login URLs or authentication servers

• API URLs that aren't accessed within official guidelines

• Direct access to the IP address of a domain/server

• Lower-resourced websites that reach out to us to be included in our blacklist
  
  

Such domains are actively monitored and blacklisted, and our users are promptly informed if they may be negatively impacted.

Refunds & Violations: 
If any user's activity is found to be in violation of our terms of service, especially accessing non-public data unethically, we reserve the right to terminate the services without a refund.

Reach Out to Us: 
For further details, queries, or concerns about our policies, feel free to get in touch with our support team at support@rayobyte.com. 

Rayobyte strives to strike a balance between enabling valuable web data aggregation and upholding ethical standards. We're grateful to our users for joining us on this journey and adhering to these guidelines.

Watch the following video to learn how to use the location settings for rotating residential proxies. 


Instructions: In order to use geo-targeting by state on our residential proxies, please add the following to your proxy password:

You will substitute the name of the state for the "statename" parameter. If your state has more than one word, like "New York,"  you will need to use the underscore symbol "_" in place of the space (see the real example further down in the article). 

• Username: username123
• Password: password123-region-statename
• IP: la.residential.rayobyte.com
• Port: 8000

Here is a real example with a state name included: 

If we do not have the state that is available to you, you will receive the error code 551 as a response from our system. Please let us know if a state you need is not available and we will work with our procurement team to try and acquire IPs in that state. 

Additionally, you can use our state geo-location targeting functionality with our sticky IP functionality described in this article. A properly formatted version of this proxy would look like either of these two options: 

username123:password123-region-statename-session-ABCDEFG@la.residential.rayobyte.com :8000

username123:password123-session-ABCDEFG-region-statename@la.residential.rayobyte.com :8000

Please note that we use MaxMind's geolocation database to check the geolocation of our IPs. If you're using another geolocation database to verify the location of your proxy IP address, you may see different results. 

If you have any questions, please contact us at support@rayobyte.com - thank you!

➡️ Overview

Rayobyte’s Residential Proxies offer advanced customization, allowing you to:

• ✔ Geo-Target IPs based on country, region/state, and city.
• ✔ Enable Sticky Sessions to maintain the same IP for up to 60 minutes.

To access these settings, log in to your Rayobyte Dashboard.

➡️ Default Proxy Format

By default, a Rayobyte residential proxy rotates IPs with every request and looks like this:

username123:password123@la.residential.rayobyte.com:8000

You can modify this behavior by enabling Geo-Targeting and Sticky Sessions.

➡️ Enabling Geo-Targeting

✔ Step 1: Access Geo-Targeting Settings

1. ✔ Log in to your Rayobyte dashboard.
2. ✔ Click "Get Started" under Residential Proxies.
3. ✔ Locate Geolocation Selection and click "Update".

✔ Step 2: Select Your Target Location

You can target by:

• ✔ Country:

  username123:password123-country-US

• ✔ Region/State:

  username123:password123-country-US-region-california

• ✔ City:

  username123:password123-country-US-region-california-city-los_angeles

Note: Use underscores (_) instead of spaces in city names.

➡️ Enabling Sticky Sessions

✔ Step 1: Access Sticky Session Settings

1. ✔ Log in to your Rayobyte dashboard.
2. ✔ Click "Get Started" under Residential Proxies.
3. ✔ Locate Sessions Selection and click "Update".

✔ Step 2: Choose Between Soft and Hard Sticky Sessions

• Soft Sticky Sessions: Keeps the same IP as long as it’s available.

  username123:password123-session-ABCDEFG@la.residential.rayobyte.com:8000

• Hard Sticky Sessions: Locks the IP for a fixed duration, even if it disconnects.

  username123:password123-hardsession-ABCDEFG@la.residential.rayobyte.com:8000

✔ Step 3: Set Your Session Duration

Once you select Soft or Hard sessions, you can specify a duration (1–60 minutes):

username123:password123-session-ABCDEFG-duration-10@la.residential.rayobyte.com:8000

➡️ Combining Geo-Targeting & Sticky Sessions

To target Los Angeles, California, USA and maintain the same IP for 10 minutes:

username123:password123-country-US-region-california-city-los_angeles-session-DonUarN5-duration-10@la.residential.rayobyte.com:8000

✔ Order Matters: Geo-Targeting parameters come first, followed by Sticky Session parameters.

➡️ Retrieving Your Proxy List

1. ✔ Go to Proxy List in your dashboard.
2. ✔ Click "Show" to view your proxies.
3. ✔ Click "Download" to save the list.

➡️ Need Help?

If you’re still experiencing issues, our support team is here to help!

✔ Submit a Support Ticket

✔ Explore More Rayobyte Guides in our Knowledge Base

✔ Happy Scraping!

➡️ Overview

Rayobyte’s Residential Proxies provide access to real user IPs for high-quality, undetectable web scraping and data gathering. However, since these are sourced from real devices, there are specific testing guidelines and limitations to follow.

This guide covers:

• ✔ Best practices for testing.
• ✔ Usage limitations to avoid bans.
• ✔ Common issues and troubleshooting.

➡️ Best Practices for Testing Residential Proxies

✔ 1. Use Rotating IPs for Large-Scale Testing

By default, Rayobyte’s residential proxies rotate IPs with every request to maximize anonymity.

If your use case requires keeping the same IP for multiple requests, enable Sticky Sessions.

✔ 2. Set a Realistic Request Rate

Residential IPs come from real users, meaning high request rates can trigger CAPTCHAs or temporary blocks by target websites.

Recommended Request Rate:

• Low-intensity testing: 1 request per 3–5 seconds
• Moderate-intensity testing: 1 request per second
• Avoid burst requests exceeding 10 requests per second

✔ 3. Respect Target Website Policies

Some websites have strict anti-scraping measures. To ensure ethical use:

• ✔ Check the website’s robots.txt file for guidelines.
• ✔ Avoid logging in or scraping private data.
• ✔ Use Geo-Targeting to blend in with local traffic.

➡️ Limitations of Residential Proxies

⚠ 1. Bandwidth Restrictions

Rayobyte residential proxies operate on a bandwidth-based model. This means:

• ✔ Every request consumes data (headers, body, response).
• ✔ Streaming and large downloads are not supported.
• ✔ Test efficiently to avoid excessive bandwidth usage.

⚠ 2. No Guaranteed Static IPs

Since residential IPs are sourced from real users:

• ✔ IPs change frequently unless Sticky Sessions are enabled.
• ✔ Sessions last up to 60 minutes, but availability varies.
• ✔ IP retention depends on the user keeping their device online.

⚠ 3. Compliance & Ethical Use

Rayobyte strictly enforces Ethical Use of Proxies:

• ✔ No scraping private, gated, or login-protected content.
• ✔ No engaging in click fraud or ad fraud.
• ✔ Violations may lead to service suspension.

➡️ Troubleshooting Common Testing Issues

❓ 1. Proxy Not Connecting

If your proxy request fails:

• ✔ Check your authentication method (Username/Password or IP Whitelisting).
• ✔ Ensure your bandwidth allocation isn’t exhausted.
• ✔ Try a different endpoint (e.g., rotating vs. sticky session).

❓ 2. Seeing CAPTCHAs or Blocks

If websites block your requests:

• ✔ Reduce request rate.
• ✔ Enable Geo-Targeting for local traffic simulation.
• ✔ Use real browser headers and user agents.

❓ 3. IP Rotation Not Working

If your IP isn’t changing as expected:

• ✔ Check if you enabled Sticky Sessions.
• ✔ Ensure your requests are routed through rotating endpoints.

➡️ Final Tips for Smooth Testing

• ✔ Start with low request rates before scaling up.
• ✔ Monitor your proxy logs for performance insights.
• ✔ Contact Rayobyte Support if you encounter persistent issues.

➡️ Need Help?

If you’re still experiencing issues, our support team is here to help!

✔ Submit a Support Ticket

✔ Explore More Rayobyte Guides in our Knowledge Base

✔ Happy Scraping!

➡️ Overview

Rayobyte’s Residential Proxies support two secure authentication methods:

• ✔ Username/Password Authentication – Allows login-based access from multiple locations.
• ✔ IP Whitelisting – Grants access only from authorized IP addresses.

You can enable either method in your Rayobyte Dashboard.

➡️ Username/Password Authentication

✔ How to Enable Username/Password

1. ✔ Log in to your Rayobyte dashboard.
2. ✔ Navigate to Products > Residential and click Get Started from the left panel.
3. ✔ Under Proxy Access Parameters, find your Proxy Host, Username, and Password.
4. ✔ To update your proxy password, click "Change" (this does not affect your dashboard login password).

Proxy Format:

username123:password123@la.residential.rayobyte.com:8000

• ✅ Pros:
  • Works from any IP address
  • Easy to switch devices and networks
• ❌ Cons:
  • Requires storing credentials securely

➡️ IP Whitelisting (IP Authorization)

✔ How to Enable IP Authorization

1. ✔ Log in to your Rayobyte dashboard.
2. ✔ Navigate to Products > Residential and click Get Started.
3. ✔ Under Proxy Access Parameters, toggle IP Authorization to the right.
4. ✔ Click "Configure" and add your device’s IP address.
5. ✔ Not sure of your IP? Check WhatIsMyIPAddress.

Proxy Format:

la.residential.rayobyte.com:8000

(Assuming you have whitelisted your IP 123.45.67.89.)

• ✅ Pros:
  • More secure—no credentials required
  • Faster authentication process
• ❌ Cons:
  • Requires a static or predictable IP address

➡️ Which One Should You Use?

• ✔ Use Username/Password if you need access from multiple locations or have a dynamic IP.
• ✔ Use IP Whitelisting if you want added security and always connect from a known IP.

➡️ Need Help?

If you’re still experiencing issues, our support team is here to help!

✔ Submit a Support Ticket

✔ Explore More Rayobyte Guides in our Knowledge Base

✔ Happy Scraping!

➡️ Understanding Proxy Error Codes

When using Rayobyte Residential Proxies, you may encounter HTTP error codes that indicate an issue with your request. Don't worry! Most errors have simple fixes. Below, we’ll break down common errors, their causes, and how to resolve them so you can get back to scraping smoothly.

➡️ 403 Forbidden – What It Means & How to Fix It

✔ What Causes a 403 Error?

• ✔ The website is blocking your proxy.
• ✔ Incorrect authentication (wrong username/password).
• ✔ Your IP isn’t whitelisted (if using IP authorization).

✔ How to Fix It

• ✅ Double-check your proxy credentials – Go to your Rayobyte Dashboard and verify your username and password.
• ✅ Using IP Authorization? – Ensure your IP is correctly whitelisted.
• ✅ Rotate to a different proxy location – The website may have blocked your current IP.
• ✅ Test your proxy – Try connecting to https://api.ipify.org to confirm it's working.

➡️ 429 Too Many Requests – Rate Limiting Explained

✔ What Causes a 429 Error?

• ✔ The target website has detected too many requests from your proxy.
• ✔ Your request rate is exceeding the allowed limit.

✔ How to Fix It

• ✅ Slow down your requests – Add delays or randomized wait times between requests.
• ✅ Use IP rotation – Avoid sending too many requests from the same IP.
• ✅ Mimic human behavior – If using a headless browser, introduce random pauses between actions.

➡️ Common HTTP Errors & Quick Fixes

➡️ Using cURL to Test Rayobyte Proxies

cURL is a simple way to test if your proxy is working and check responses from websites.

✔ Basic cURL Command (Username/Password Authentication)

Run the following command to confirm that your proxy is functioning properly:

curl -x http://username123:password123@la.residential.rayobyte.com:8000 https://api.ipify.org

Expected Output: This should return the IP address of your proxy, confirming it's active.

✔ Testing Proxies with IP Whitelisting

If you're using IP authorization instead of username/password, remove authentication from the command:

curl -x http://la.residential.rayobyte.com:8000 https://api.ipify.org

Tip: If you get a 403 error, check that your IP is correctly whitelisted in your Rayobyte Dashboard.

✔ Verifying a Target Website Through Your Proxy

Want to check if your proxy can access a specific site? Use this command:

curl -x http://username123:password123@la.residential.rayobyte.com:8000 https://example.com

If you encounter an error, check the Common HTTP Errors & Fixes table above for troubleshooting steps.

➡️ Need Help?

If you’re still experiencing issues, our support team is here to help!

✔ Submit a Support Ticket

✔ Explore More Rayobyte Guides in our Knowledge Base

✔ Happy Scraping!

➡️ Understanding Rayobyte Mobile Proxies

Rayobyte’s Mobile Proxies provide high-quality, 4G/5G rotating IPs sourced from real mobile devices. These proxies are ideal for social media management, ad verification, and mobile web testing.

Important Note: Mobile Proxies are managed separately from Residential Proxies but currently share the same dashboard. Access to Mobile Proxies is granted based on your specific trial or plan. Follow the setup instructions below to ensure correct configuration.

➡️ How Are Mobile Proxies Assigned?

Mobile Proxies are provided based on your **specific plan or trial**. Your allocation may include **only Mobile Proxies** or a combination of **Mobile and Residential Proxies**.

Example Allocation Notice:

"Your trial includes 2 GB of Mobile bandwidth. If you have any questions about usage, please reach out to support."

If your plan includes both **Mobile and Residential bandwidth**, your allocation will specify the limits for each. Your Mobile Proxy details will be included in your welcome email.

➡️ How to Set Up Your Mobile Proxies

✔ Mobile Proxy Format

Use the following format when configuring your proxies:

username123:password123@la.residential.rayobyte.com:PORT

✔ Testing Your Mobile Proxy

To verify your proxy is working correctly, use the following cURL command:

curl -x http://username123:password123@la.residential.rayobyte.com:8000 https://api.ipify.org

Expected Output: This should return the IP address of your proxy, confirming it's active.

Make sure you are using the credentials exactly as provided. If you experience connection issues, check for typos or reach out to support.

➡️ Bandwidth & Usage Guidelines

• Mobile bandwidth is allocated separately. If your plan includes both Mobile and Residential bandwidth, ensure you track usage accordingly.
• Exceeding your allocated bandwidth may result in connection issues. If you need additional bandwidth, contact your Rayobyte representative.
• Mobile proxies rotate IPs automatically based on network availability. You may experience changes in IP address during extended sessions.

➡️ Troubleshooting Common Issues

✔ Proxy Not Connecting

If your proxy request fails:

• Double-check your username and password for accuracy.
• Ensure you are using the correct proxy endpoint from your welcome email.
• Test connectivity using a basic cURL request:

curl -x http://username123:password123@la.residential.rayobyte.com:8000 https://api.ipify.org

• Verify that your trial bandwidth is not depleted. If your limit is reached, proxies will stop functioning.

✔ IP Isn’t Changing

Mobile proxies rotate dynamically based on network availability. However, if your IP remains the same for an extended period:

• Disconnect and reconnect to force a new session.
• Some sites cache IP addresses. Clearing cookies or testing a different site may confirm rotation.
• Ensure your software is not enforcing session persistence, which could keep the same IP active.

✔ Need More Bandwidth?

If you find that your allocated bandwidth isn’t enough:

• Contact your Rayobyte representative to discuss increasing your limit.
• Monitor your bandwidth usage in the dashboard to optimize requests.

➡️ How to Purchase Additional Mobile Proxy Bandwidth

At this time, Mobile Proxies are not available for purchase directly through the dashboard. If you’re interested in additional bandwidth, please reach out to your Rayobyte representative.

Example Message for Interested Buyers:

"Currently, Mobile Proxies are managed separately from our standard Residential service. If you'd like to increase your Mobile bandwidth, please reach out to your Rayobyte representative for details."

➡️ Need Help?

If you’re still experiencing issues, our support team is here to help!

✔ Submit a Support Ticket

✔ Explore More Rayobyte Guides in our Knowledge Base

✔ Happy Scraping!

Residential Proxy Configuration 

Rotating Datacenter Proxies: Setup & Customization Guide

➡️ Overview

Rayobyte’s Rotating ISP Proxies provide high-speed, stable IPs sourced from real Internet Service Providers (ISPs) worldwide. These proxies offer the perfect balance of residential credibility and datacenter reliability, making them ideal for e-commerce monitoring, market research, and competitive intelligence.

Important Note: Unlike Residential Proxies, Rotating ISP Proxies currently support geo-targeting within the United States.

By default, Rotating ISP Proxies pull IPs from a global pool. If you need US-specific IPs, you can enable geo-targeting to select US regions or cities.

To access these settings, log in to your Rayobyte Dashboard.

➡️ Default Proxy Format

By default, a Rayobyte Rotating ISP Proxy rotates IPs with every request and follows this format:

username123-ISP:password123@la.residential.rayobyte.com:8000

Note: The -ISP parameter must be added to your username to access the ISP proxy pool.

➡️ Enabling Geo-Targeting

✔ Step 1: Access Geo-Targeting Settings

1. ✔ Log in to your Rayobyte dashboard.
2. ✔ Click "Get Started" under Rotating ISP Proxies.
3. ✔ Locate Geolocation Selection and click "Update".

✔ Step 2: Select Your Target Location

By default, your proxies will pull from a **global pool**. To restrict your proxies to US-only IPs, use the following formats:

• ✔ Global Pool (Default, No Geo-Targeting):

  username123-ISP:password123@la.residential.rayobyte.com:8000

• ✔ US Country Targeting:

  username123-ISP:password123-country-US@la.residential.rayobyte.com:8000

Note: Use underscores (_) instead of spaces in city names.

➡️ Enabling Sticky Sessions

✔ Step 1: Access Sticky Session Settings

1. ✔ Log in to your Rayobyte dashboard.
2. ✔ Click "Get Started" under Rotating ISP.
3. ✔ Locate Sessions Selection and click "Update".

✔ Step 2: Choose Between Soft and Hard Sticky Sessions

• Soft Sticky Sessions: Keeps the same IP as long as it’s available.

  username123-ISP:password123-session-ABCDEFG@la.residential.rayobyte.com:8000

• Hard Sticky Sessions: Locks the IP for a fixed duration, even if it disconnects.

  username123-ISP:password123-hardsession-ABCDEFG@la.residential.rayobyte.com:8000

✔ Step 3: Set Your Session Duration

Once you select Soft or Hard sessions, you can specify a duration (1–60 minutes):

username123-ISP:password123-session-ABCDEFG-duration-10@la.residential.rayobyte.com:8000

➡️ Retrieving Your Proxy List

1. ✔ Go to Proxy List in your dashboard.
2. ✔ Click "Show" to view your proxies.
3. ✔ Click "Download" to save the list.

➡️ Troubleshooting Common Issues

✔ Proxy Not Connecting

If your proxy request fails:

• Ensure you are using the correct username format with the -ISP parameter.
• Verify your username and password for accuracy.
• Test connectivity using a basic cURL request:

curl -x http://username123-ISP:password123@la.residential.rayobyte.com:8000 https://api.ipify.org

• Check that your bandwidth is not depleted. If your limit is reached, proxies will stop functioning.

✔ IP Isn’t Changing

Rotating ISP proxies refresh IPs automatically. However, if your IP remains the same for an extended period:

• Try disconnecting and reconnecting to force a new session.
• Some sites cache IP addresses. Clearing cookies or testing on a different site may confirm rotation.

✔ Need More Bandwidth?

If you find that your allocated bandwidth isn’t enough, you have two options:

• Purchase Additional Bandwidth: You can increase your bandwidth directly from the Rayobyte dashboard by navigating to Products > Rotating ISP > Purchase Bandwidth.
• Contact Your Representative: If you need a customized plan, reach out to Rayobyte's Customer Success team for assistance.

➡️ Need Help?

If you’re still experiencing issues, our Customer Success team is here to help!

✔ Submit a Support Ticket

✔ Explore More Rayobyte Guides in our Knowledge Base

✔ Happy Scraping!

➡️ Overview

Rayobyte’s Rotating Datacenter Proxies provide high-speed, stable IPs from top-tier datacenters worldwide. These proxies offer high performance, reliability, and anonymity, making them ideal for web scraping, SEO monitoring, and data aggregation.

Important Note: Unlike Residential Proxies, Rotating Datacenter Proxies currently support geo-targeting within the United States.

By default, Rotating Datacenter Proxies pull IPs from a global pool. If you need US-specific IPs, you can enable geo-targeting to select US regions or cities.

To access these settings, log in to your Rayobyte Dashboard.

➡️ Default Proxy Format

By default, a Rayobyte Rotating Datacenter Proxy rotates IPs with every request and follows this format:

username123-DC:password123@la.residential.rayobyte.com:8000

Note: The -DC parameter must be added to your proxy username to access the rotating datacenter proxy pool.

➡️ Enabling Geo-Targeting

✔ Step 1: Access Geo-Targeting Settings

1. ✔ Log in to your Rayobyte dashboard.
2. ✔ Click "Get Started" under Rotating Datacenter Proxies.
3. ✔ Locate Geolocation Selection and click "Update".

✔ Step 2: Select Your Target Location

By default, your proxies will pull from a global pool. To restrict your proxies to the US only, use this format:

• ✔ Global Pool (Default, No Geo-Targeting):

  username123-DC:password123@la.residential.rayobyte.com:8000

• ✔ US Country Targeting:

  username123-DC:password123-country-US@la.residential.rayobyte.com:8000

Note: Use underscores (_) instead of spaces in city names.

➡️ Enabling Sticky Sessions

✔ Step 1: Access Sticky Session Settings

1. ✔ Log in to your Rayobyte dashboard.
2. ✔ Click "Get Started" under Rotating Datacenter Proxies.
3. ✔ Locate Sessions Selection and click "Update".

✔ Step 2: Choose Between Soft and Hard Sticky Sessions

• Soft Sticky Sessions: Keeps the same IP as long as it’s available.

  username123-DC:password123-session-ABCDEFG@la.residential.rayobyte.com:8000

• Hard Sticky Sessions: Locks the IP for a fixed duration, even if it disconnects.

  username123-DC:password123-hardsession-ABCDEFG@la.residential.rayobyte.com:8000

✔ Step 3: Set Your Session Duration

Once you select Soft or Hard sessions, you can specify a duration (1–60 minutes):

username123-DC:password123-session-ABCDEFG-duration-10@la.residential.rayobyte.com:8000

➡️ Retrieving Your Proxy List

1. ✔ Go to Proxy List in your dashboard.
2. ✔ Click "Show" to view your proxies.
3. ✔ Click "Download" to save the list.

➡️ Troubleshooting Common Issues

✔ Proxy Not Connecting

If your proxy request fails:

• Ensure you are using the correct username format with the -DC parameter.
• Verify your username and password for accuracy.
• Test connectivity using a basic cURL request:

curl -x http://username123-DC:password123@la.residential.rayobyte.com:8000 https://api.ipify.org

• Check that your trial bandwidth is not depleted. If your limit is reached, proxies will stop functioning.

✔ IP Isn’t Changing

Rotating Datacenter proxies refresh IPs automatically. However, if your IP remains the same for an extended period:

• Try disconnecting and reconnecting to force a new session.
• Some sites cache IP addresses. Clearing cookies or testing on a different site may confirm rotation.

✔ Need More Bandwidth?

If you find that your allocated bandwidth isn’t enough, you have two options:

• Purchase Additional Bandwidth: You can increase your bandwidth directly from the Rayobyte dashboard by navigating to Products > Rotating Datacenter > Purchase Bandwidth.
• Contact Your Representative: If you need a customized plan, reach out to Rayobyte’s Customer Success team for assistance.

➡️ Need Help?

If you’re still experiencing issues, our Customer Success team is here to help!

✔ Submit a Support Ticket

✔ Explore More Rayobyte Guides in our Knowledge Base

✔ Happy Scraping!

➡️ Overview

The Rayobyte Proxy Extension provides a fast, simple, and secure way to manage your proxies directly inside your browser. It supports both Static and Rotating proxy services, including:

• ✔ Dedicated & Semi-Dedicated Proxies
• ✔ ISP & Semi-ISP Proxies
• ✔ Port-Based Rotating Proxies
• ✔ Residential, Mobile, and Datacenter Proxies

With one click, you can switch proxy profiles, hide your real IP address, and access geo-restricted content—without manually configuring browser settings.

Need proxies? Explore our available products: https://rayobyte.com/products/

➡️ Download the Rayobyte Proxy Extension

• ✔ Chrome:  Rayobyte Proxy Switcher (Chrome Web Store) 
• ✔ Firefox:  Rayobyte Proxy Switcher (Firefox Add-ons) 

➡️ Key Features

• ✔ Quick Setup: Add and organize multiple proxy profiles.
• ✔ One-Click Switching: Easily turn proxies ON or OFF.
• ✔ Supports HTTP(S): Works with both static and rotating proxy formats.
• ✔ Enhanced Privacy: Mask your real location and bypass geo-restrictions.
• ✔ Global Flexibility: Use proxies from 195+ locations (based on your plan).
• ✔ Provider Agnostic: Works with Rayobyte proxies and other providers.
• ✔ 24/7 Support: Our team is always available if you need assistance.

➡️ Getting Started

To learn how to add proxies, switch profiles, or configure advanced settings, you can watch a quick walkthrough from our CEO:

➡️ Need Help?

If you have questions or need support with the extension, we’re here to help.

• ✔ Email Support: support@rayobyte.com
• ✔ Submit a Ticket: https://rayobyte.com/contact-us/

Enjoy fast, simple, and secure proxy control right in your browser!