➡️ Overview
If your proxies appear to be “not working,” the issue is usually not that the proxies are dead, but that they are being blocked, restricted, or misused for a specific website or use case.
Important: If you are experiencing general connection issues (timeouts, authentication errors, or proxies not loading at all), please start with our detailed troubleshooting guide: I Can’t Get My Proxies to Work
This article focuses specifically on situations where proxies:
- ✔ Work on some websites but not others
- ✔ Appear “blocked” but are still functional
- ✔ Are active in the dashboard but fail on a target site
➡️ Dead Proxies vs Blocked Proxies
Before troubleshooting further, it’s important to understand the difference:
✔ Dead Proxies
- ❌ Cannot load any website
- ❌ Fail IP-check sites (e.g., Google, ipinfo.io)
- ❌ Do not respond in browsers or software
True dead proxies are extremely rare. All Rayobyte proxy servers are monitored 24/7, and any infrastructure issue is detected immediately.
✔ Blocked Proxies (Most Common)
- ✔ Work on general sites (Google, Bing, IP-check tools)
- ❌ Fail on one specific website or platform
- ✔ Are still active and usable elsewhere
This means the proxy itself is functioning, but the target website is actively blocking that IP or proxy type.
➡️ Common Reasons Websites Block Proxies
Many modern websites use advanced anti-bot and anti-abuse systems. Proxies may be blocked due to:
- ✔ Shared IP reputation (semi-dedicated or rotating proxies)
- ✔ Datacenter IP detection
- ✔ High request volume or automation
- ✔ Repeated account actions from the same IP
- ✔ Use of the wrong proxy type for the platform
Even clean, working proxies can be blocked if a website decides they do not allow proxy traffic.
➡️ What You Can Do If a Site Blocks Your Proxies
✔ Step 1: Test on a Neutral Website
- ✔ Visit google.com, bing.com, or an IP-check site
- ✔ If the proxy works there, it is not dead
✔ Step 2: Replace the Proxy (Static Proxies Only)
For static proxy services, Rayobyte provides:
- ✔ 1 free replacement per proxy per month
You can replace proxies directly from your dashboard. Full instructions are available here: How Do I Replace Proxies?
✔ Step 3: Consider a More Suitable Proxy Type
If a site consistently blocks your proxies, you may need a different proxy product:
- ✔ Dedicated or ISP proxies for sensitive platforms
- ✔ Residential or Mobile proxies for strict anti-bot systems
- ✔ Lower request rates or fewer threads
➡️ Proxies Not Showing in the Dashboard?
If your proxies are missing or appear blank in the dashboard, this is typically related to location availability, rather than proxy failure.
Please refer to this guide for full details: Why Are My Proxies Not Showing in My Dashboard?
➡️ Still Having Issues?
If you’ve confirmed that:
- ✔ Your proxies work on general websites
- ✔ Authorization and configuration are correct
- ✔ Only specific sites are failing
Then the issue is almost certainly related to website-specific blocking, which is outside the control of any proxy provider.
If you’re unsure or need guidance choosing the right proxy type for your use case, our team is happy to help.
➡️ Need Help?
- ✔ Email: support@rayobyte.com
- ✔ Submit a Ticket: https://rayobyte.com/contact-us/
We’ll review your setup, explain what’s happening, and recommend the best solution based on your target site and workflow.