When authorizing an IP address in a Rayobyte dashboard, you may see the following errors:
Static Proxy Dashboard 
Residential Proxy Dashboard

These errors typically occur when the IP address entered is not a valid public IPv4 address for authorization or does not match what the system expects for your connection.
➡️ Common Reasons This Happens
- ✔ You entered a local/private IP address
- Examples:
192.168.x.x,10.x.x.x,172.16.x.x – 172.31.x.x - These IPs are assigned by your router and cannot be authorized for proxy access.
- Examples:
- ✔ You entered an IPv6 address
- Static proxy IP authorization supports public IPv4 only.
- If your network is IPv6-only (or you’re copying an IPv6 address), IP authorization will fail.
➡️ How to Fix It
- ✔ Confirm your public IPv4 address by visiting: https://whatismyipaddress.com/
- ✔ Ensure the IP is not already listed in your authorized IPs
- ✔ Avoid using local/private or IPv6-only addresses
- ✔ If your IP changes frequently, switch to Username/Password authorization
For full setup instructions, refer to: How do I authorize my proxies?
➡️ Need Help?
If you’re still seeing the error after confirming your public IPv4 (or you’re unsure which dashboard/service you’re using), contact us, and we’ll help verify the correct authorization method.
- ✔ Email: support@rayobyte.com
- ✔ Submit a Ticket: https://rayobyte.com/contact-us/