➡️ How Do I Reset or Change My Password?

This guide explains how to reset or update your password for both Static Proxy services and Residential/Rotating Proxy services.

➡️ Account Login Password (Dashboard Access)

Your account password is the one used to log in to your Rayobyte dashboard. The steps depend on which service you are using.

✔ Static Proxy Dashboard (Datacenter, ISP, Port-Based Rotating)

This applies to:

  • ✔ Dedicated Datacenter (DC) Proxies
  • ✔ Semi-Dedicated Proxies
  • ✔ ISP & Semi-ISP Proxies
  • ✔ Port-Based Rotating Proxies (legacy)

If You Cannot Log In

You can request a password reset directly from the Static Proxy Dashboard login page:

 https://rayobyte.com/proxy/dashboard/forget-password 

If You Can Log In

You may also change your password through the Rayobyte Client Portal:

  1. Log in to the Client Portal
  2. Click the upper-right menu (Hello, [Account Name])
  3. Select Change Password

Direct link:  https://billing.rayobyte.com/hosting/clientarea.php?action=changepw 

✔ Residential & Rotating Proxy Dashboard

This applies to:

  • ✔ Residential Proxies
  • ✔ Rotating Datacenter (DC)
  • ✔ Rotating ISP
  • ✔ Web Unblocker

If You Cannot Log In

The Rotating Proxy Dashboard login page includes a built-in Forgot Password option:

  1. Go to the login page:
     https://app.rayobyte.com/auth/login 
  2. Click Forgot Password?
  3. Enter your account email address
  4. Follow the password reset instructions sent to your inbox

If You Can Log In

To change your password inside the dashboard:

  1. Log in to your account
  2. Click your username in the upper-right corner
  3. Select Security Settings
  4. Enter and confirm your new password
  5. Click Submit

➡️ Proxy Authentication Password (Proxy Username/Password)

Rayobyte services use a separate proxy password for authentication inside your applications (not your dashboard login).

✔ Static Proxy Services

For Static Proxies, if you need to reset or update your proxy authentication password, please contact support directly.

✔ Residential & Rotating Proxy Services

Proxy authentication credentials can be updated directly inside the Rotating Proxy Dashboard:

  1. Log in to https://app.rayobyte.com
  2. Select the proxy service you are using
  3. Click Get Started
  4. Locate the Proxy Password section
  5. Click Change to update your proxy password

➡️ Need Help?

If you are unable to reset your password, do not receive the reset email, or are unsure which dashboard applies to your service, our team is happy to assist.

We’ll help you regain access as quickly as possible.