Account and Billing

How do I cancel my service?
Video on how to cancel: HERE Text instructions: Access your Client Area here: https://billing.rayobyte.com/hosting/clientarea.php  You will then s...
Mon, 25 Jul, 2022 at 4:59 AM
How do I reset or change my password?
If you would like to change your account password, you may do so at this link: https://billing.rayobyte.com/hosting/clientarea.php?action=changepw
Wed, 13 Jul, 2022 at 8:24 AM
What do I do after I complete the purchase process?
After you have completed the purchase, to access your proxies, follow the instructions below: 1) Please log in to your account here: https://billing.ray...
Wed, 13 Jul, 2022 at 8:22 AM
Does Rayobyte process refunds?
Rayobyte does not guarantee refunds for lack of usage or dissatisfaction with the Services. Our refund policies can also be referred to in our TOS and AUP. ...
Wed, 13 Jul, 2022 at 5:50 AM
Are there any discount codes available?
We have the code BHW for 5% recurring on our proxies and 5OFF for a 5 % recurring discount on our servers. The discount can increase depending on a certain ...
Wed, 13 Jul, 2022 at 5:26 AM
Why has my service been stopped, suspended, or terminated?
If you have received an email about your services being Stopped/Suspended/Terminated, then there is most likely a billing issue, and your services were auto...
Tue, 12 Jul, 2022 at 8:50 AM
What payment methods do you accept?
Currently, we accept PayPal in two different forms, and Stripe (Credit Card). We do not accept cryptocurrency.  Stripe (Credit Card)  Stripe (Credit Card...
Tue, 12 Jul, 2022 at 8:42 AM