After you've purchased a VPS/Server, there are some steps that you will need to complete to be able to login to the VPS/Server. These steps are outlined below:


  1. You will receive an email with the subject 'Your New VPS' or Server. You will need the Main IP, Username, and Password from the email. 
  2. If you do not receive this email, you may login to your client area to find the Server information HERE You may be asked to login to your account. 
  3. Once you have the server/VPS information, you will follow the below guides depending on whether you are on Windows or Mac.


*You can manage your VPS/Server Power/Password in the services area of the client dashboard by clicking on your VPS/Server HERE


Windows: 

  1. Click Windows Button in bottom right corner HERE
  2. Start typing for 'Remote Desktop Connection' HERE
  3. Enter the Server/VPS IP into the 'Computer' blank, then click 'Connect' HERE
  4. You will then receive a window asking for credentials. You will enter Administrator for the Username, and the password you set for the Password. HERE
  5. You will receive a warning stating the remote computer cannot be identified directly. Just select 'Yes' to proceed HERE
  6. You should now be logged into the VPS/Server and see a screen like this HERE
  7. Complete!


*We have a video tutorial on how to do this HERE


Mac/Apple:


  1. You will need to go to the App Store HERE
  2. Search for 'Parallels Client' HERE
  3. Download the Parallels Client app from app store for free
  4. Open the Parallels app, and you will receive a prompt that states 'You have no connections configured'. Select 'Add' HERE
    1. If you don't see the prompt, you are able to add a new connection by right clicking on the blank area in the app, and select 'New connection' HERE
  5. Select 'Standard RDP'
  6. You will then receive a prompt asking for credentials. Enter the Server/VPS IP into the 'Server' blank. You can then name the server connection whatever you'd like in 'Friendly name', then click 'OK'  HERE
  7. A connection will have appeared, and you can now click on it to connect HERE
  8. You will then enter Administrator for the Username, and the password you set for the Password. HERE
  9. You should now be logged into the VPS/Server and see a screen like this HERE
  10. Complete!

*We have a video tutorial on how to do this HERE