If you are not receiving a verification code after signing up or when signing in from a new device, please review the steps below.

➡️ Things to Check

  • ✔ Check your Spam or Junk folder
    Verification emails are automated and may sometimes be filtered by your email provider.
  • ✔ Search your inbox
    Try searching for emails from @rayobyte.com to make sure the message was not archived or categorized.
  • ✔ Review email rules or filters
    Custom inbox rules, forwarding settings, or security filters may block or delete automated verification emails.
  • ✔ Wait a few minutes and request a new code
    In some cases, delivery may be delayed. You can try requesting another verification code after a short wait.

➡️ Recommended Email Providers

Some corporate, private, or self-hosted email domains are more restrictive and may block automated verification emails.

For the best delivery reliability, we recommend using common email providers such as Gmail, Yahoo, or Proton Mail.

➡️ Need Help?

If you have completed all the steps above and still do not receive your verification code, please contact our support team so we can assist you directly.

Please include the email address you are using to register or log in, so we can investigate the issue more quickly.